Dulce Berrellez
@dulceberrellez
Bilingual Account Manager driving revenue growth through strategic initiatives.
What I'm looking for
As a bilingual Account Manager and Business Development professional with over 5 years of experience, I have a proven track record in driving revenue growth through client retention and data-driven campaign optimization. My expertise lies in maintaining and optimizing sales pipelines, ensuring alignment with organizational targets, and fostering long-term partnerships through proactive communication.
In my role as a Business Development Manager at Revenue Click Media, I developed and executed strategic sales plans that resulted in significant market penetration and revenue growth. I collaborated cross-functionally with marketing, operations, and commercial teams to align client solutions with company objectives, while also leveraging market intelligence to identify growth opportunities. My ability to translate complex data into actionable insights has been instrumental in fostering informed decision-making among stakeholders.
Throughout my career, I have consistently focused on enhancing client satisfaction and retention by delivering tailored solutions and optimizing campaign performance. My technical skills in CRM platforms and analytics tools, combined with my multilingual support capabilities, enable me to address client needs effectively and drive measurable ROI.
Experience
Work history, roles, and key accomplishments
Business Development Manager
Revenue Click Media
Jul 2024 - Mar 2025 (8 months)
Led sales pipeline management and optimized forecasting accuracy to align with organizational targets. Developed sales strategies for revenue growth and collaborated cross-functionally to deliver client solutions. Monitored market trends to identify growth opportunities and streamlined workflows using CRM systems.
Account Manager
Whole Customer Media
May 2020 - Jan 2024 (3 years 8 months)
Cultivated long-term client partnerships by delivering tailored solutions and maintaining proactive communication. Optimized campaigns through data analysis and identified upsell opportunities to expand account value. Collaborated with internal teams to ensure alignment with client expectations.
Banquet Wait Staff
Sheraton Hotel, Argentina
Oct 2018 - Dec 2019 (1 year 2 months)
Managed guest experiences by addressing inquiries and ensuring satisfaction during events. Collaborated with various teams to coordinate logistics and streamline service delivery while maintaining adherence to service protocols.
Education
Degrees, certifications, and relevant coursework
Sheraton Hotel
Banquet Wait Staff, Hospitality
2018 - 2019
Activities and societies: Executed tasks with attention to detail, aligning with organizational standards to uphold brand reputation.
Addressed guest inquiries and concerns promptly, ensuring satisfaction and fostering positive relationships during events. Partnered with event organizers, culinary teams, and operational staff to coordinate logistics and streamline service delivery.
Availability
Location
Authorized to work in
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