ma krisana dela torre
@makrisanadelatorre
Seasoned customer service representative with extensive banking experience.
PhilippinesWhat I'm looking for
I am a seasoned professional with over a decade of experience in customer service, banking operations, and real estate. My expertise lies in administrative functions, financial services, and client relations, where I have consistently demonstrated a proven track record in handling complex transactions and providing exceptional customer service.
Throughout my career, I have specialized in assisting clients with credit card applications and loans, guiding them through the entire process to ensure informed decisions. I have actively worked towards meeting and exceeding sales targets, showcasing my ability to drive sales growth in financial services.
My experience spans various roles, including Customer Service Representative and Bank Teller, where I provided comprehensive account services and contributed to overall banking efficiency. I am passionate about delivering excellent service and am committed to fostering positive client relationships.
Experience
Work history, roles, and key accomplishments
Comparison Advisor
MoneyGuru Philippines Corporation (Moneymax.Ph)
Nov 2021 - Dec 2023 (2 years 1 month)
Assisted clients with credit card applications and loans, guiding them through the entire process to ensure informed decisions. Consistently worked towards meeting and exceeding sales targets.
Customer Service Representative
Admerex (SSG APAC, Inc.)
Mar 2021 - Apr 2021 (1 month)
Provided dedicated customer support services to RCBC clients. Handled inquiries and resolved issues efficiently.
Customer Service Representative / Bank Teller
Bank of the Philippine Islands
Nov 2008 - Jun 2019 (10 years 7 months)
Managed a dual role, providing comprehensive customer service and performing bank teller duties. Handled various account services including deposits, loan processing, check cashing, and new account setups. Contributed significantly to banking efficiency.
Customer Service Representative
Bank of Commerce
Feb 2008 - May 2008 (3 months)
Provided excellent account services to customers, efficiently handling various banking transactions. Responsibilities included receiving deposits, processing loan payments, cashing checks, and facilitating savings withdrawals.
Consultant
Bahay Financial Services
Jul 2007 - Dec 2007 (5 months)
Performed clerical and general office work within a corporate environment. Contributed to the smooth functioning of the office by managing various administrative tasks.
Education
Degrees, certifications, and relevant coursework
Dr. Filemon C. Aguilar Memorial College
Bachelor of Science in Business Administration, Economics
Obtained a Bachelor of Science in Business Administration with a major in Economics. Focused on core business principles, economic theories, and their application in various industries.
Las Piñas National High School
High School Diploma, General Studies
Completed secondary education and received a high school diploma. Engaged in a comprehensive curriculum covering various academic subjects.
Availability
Location
PhilippinesAuthorized to work in
Job categories
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