MKMihailo Kostic
@mihailokostic
B2B sales professional driving revenue and managing remote teams.
SerbiaWhat I'm looking for
I am a resourceful B2B sales and business development professional with over four years of experience driving revenue, supervising remote teams, and managing client operations. I have a strong track record in lead generation, CRM pipeline management, contract renewals, upselling and cross-selling, and coordinating technical installations while maintaining high data accuracy and client satisfaction.
I excel at real-time problem solving and workflow troubleshooting, coaching and performance reviews for distributed teams, and using VoIP systems and logistics platforms to ensure seamless operations. I am seeking remote sales or business development roles where I can leverage my CRM and communications expertise to optimize team performance and consistently deliver results.
Experience
Work history, roles, and key accomplishments
Sales Representative
Hemoterm Smart Solutions d.o.o
Jan 2024 - Present (1 year 10 months)
Manage contract renewals, upselling and cross-selling while coordinating fiber optic installations and maintaining accurate customer databases to improve retention and revenue. Supervise a team of 10+ sales agents, deliver coaching through call reviews, and resolve workflow and technical issues in real time to boost performance.
Business Development Representative
Scalesource
Mar 2022 - Jan 2024 (1 year 10 months)
Generated B2B leads via cold calling, email and LinkedIn, booked 6–8 qualified meetings weekly (above target) and collaborated with Account Executives to help close deals worth $50K+ monthly. Managed HubSpot CRM pipeline and qualified 100+ leads weekly to maintain a steady sales funnel.
ELLoad Coverage Specialist
Echo Global Logistics
May 2021 - Feb 2022 (9 months)
Coordinated after-hours freight coverage for U.S. carriers and brokers, tracked and updated load statuses in real time, and managed 60+ calls and emails per shift to ensure on-time deliveries and service continuity. Supported dispatch and recovery teams to resolve issues and schedule last-minute loads.
Education
Degrees, certifications, and relevant coursework
ULUniversity of Niš, Faculty of Law
Bachelor of Laws, Law
2022 -
Ongoing law studies at the Faculty of Law, University of Niš, focusing on legal foundations and coursework since 2022.
First Niš Gymnasium "Stevan Sremac"
High School Diploma, Social-Linguistic Studies
2018 - 2022
Completed secondary education in the Social-Linguistic program with emphasis on social sciences and languages from 2018 to 2022.
Tech stack
Software and tools used professionally
Availability
Location
SerbiaAuthorized to work in
Job categories
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