Miguel Lising
@miguellising
Customer-focused account manager and leader driving client satisfaction and team performance.
PhilippinesWhat I'm looking for
I am an experienced customer service and account management professional with progressive leadership roles from CSR to Team Leader to Account Manager. I have a proven track record of meeting individual and team goals, coaching agents to improve customer satisfaction, and driving sales and client relationship growth.
My approach balances strong people management, time management, and flexibility with a focus on quality work output and measurable results. I prioritize maintaining high morale, delivering excellent customer service, and building long-term client satisfaction that supports business growth.
Experience
Work history, roles, and key accomplishments
ALManaged client accounts to drive sales growth and satisfaction, maintained client relationships, and ensured effective account performance.
ALLed a team to meet daily and monthly goals through coaching, morale management, and quality assurance to improve customer satisfaction and performance.
Customer Service Representative
VXI Makati
Jan 2019 - Dec 2020 (1 year 11 months)
Met individual and team customer care goals, delivering high satisfaction that supported promotions and positive consumer recommendations.
Education
Degrees, certifications, and relevant coursework
PAPATTS College of Aeronautics
Bachelor of Science, Avionics Technology
Completed Bachelor of Science in Avionics Technology at PATTS College of Aeronautics, graduating in 2020.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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