Gabriel Almaras

I am an Account Lead with frontline BPO experience who drives team performance, service quality, and operational efficiency. I’ve managed multiple agent teams, served as a bridge between staff and management, and previously worked as a Customer Service Representative resolving inquiries, processing orders, and handling returns.

Passionate about leadership development and community service, I hold a B.S. in Aviation Maintenance and bring strong communication skills in English and Filipino alongside practical proficiency in Microsoft Word, Excel, and PowerPoint. I adapt quickly, take initiative, and aim to foster positive, productive work environments.