Danilo Seranias

I am a dedicated professional with over six years of experience in the BPO industry, specializing in customer service and team management. My journey began after earning a Bachelor of Science in Hotel and Restaurant Management from STI College, where I developed a strong foundation in communication and interpersonal skills.

Throughout my career, I have held various roles, including Account Associate and Team Manager, where I honed my abilities in problem-solving, active listening, and leadership. At GoGo Technologies, I provide essential support to senior clients, ensuring their transportation and service needs are met efficiently. My experience at Alorica as a Team Manager allowed me to lead a team effectively, focusing on performance improvement and client satisfaction.

I am passionate about personal and professional growth, and I am eager to contribute my skills to a leading BPO company that values dedication and innovation. I look forward to new challenges that will allow me to expand my knowledge and expertise in the industry.