Looking for a job

Michelle Kissinger

@michellekissinger

Program operations leader at Kissinger Associates who built a company-wide performance framework and grew a department 48%.

United States

Message

At Kissinger Associates, I led revenue operations, administrative functions, and organizational development for a B2B software company. I stabilized a declining department and delivered 48% year-over-year growth, while building a company-wide competency and performance-calibration framework.

Through [ree-sheyp] your story, LLC, I designed professional education for youth-serving organizations, including a national webinar that I converted into on-demand e-learning with Articulate 360. I also bring experience in organizational redesign, leadership development, and enterprise system implementation.

Experience

Work history, roles, and key accomplishments

Founder and Consultant

[ree-sheyp] your story, LLC

Jan 2021 - Dec 2025 (4 years 11 months)

Designed and delivered professional education and workshops for youth-serving organizations, including a national webinar converted to e-learning. Managed full program lifecycle from licensing to facilitation and improvement.

Instructional Design Articulate 360 Program Management Facilitation Curriculum Development E Learning Marketing Sales

Director of Organizational Development and Director of Business Development

Kissinger Associates, Inc.

Jan 2010 - Dec 2021 (11 years 11 months)

Led revenue operations, administrative functions, and organizational development for a B2B software company. Stabilized a declining department and delivered 48% year-over-year growth while developing a high-potential consultant who later became company President.

Organizational Development Business Development Revenue Operations Leadership Development Performance Management Strategic Planning Product Development Recruitment Onboarding Governance

Quality Assurance Coordinator, Marketing Administrator, and Marketing Manager

EnerSys, Inc.

Jan 2002 - Dec 2010 (8 years 11 months)

Led the design, development, and rollout of an enterprise system that achieved 100% adoption, coordinating stakeholder requirements, vendor selection, communications, training, documentation, and implementation support. Supported nationwide sales-team enablement and compensation programs and laid the foundation for a global digital-marketing governance framework.

Quality Management ISO Audit Records Management Compliance Marketing Sales Enablement Digital Marketing Training Documentation

Fractional Chief Operating Officer

Kissinger Associates, Inc.

Jan 2025 - Present (1 year 9 months)

Advised senior leadership during an executive transition and organizational redesign, converting strategic priorities into a practical transformation roadmap. Refreshed performance calibration and created a tiered job and compensation framework.

Strategic Planning Change Management Performance Management Organizational Design Remote Team Leadership

Education

Degrees, certifications, and relevant coursework

Eastern University

Doctor of Philosophy, Organizational Leadership

Doctor of Philosophy in Organizational Leadership, Business Track, with research on leadership competency self-awareness and collaborative experiential learning.