Michelle Jenkins

I manage day-to-day operations for M and M Lawncare Services, directing business operations, scheduling, and project coordination across 15+ client accounts. I also handle contracts, estimates, invoices, payroll records, inventory tracking, and vendor relationships to keep financial recordkeeping accurate.

I’ve built administrative workflows that improved recordkeeping accuracy by 30% and made customer follow-up more efficient. I coordinate onboarding documentation, maintain employee records for a 5+ person team, and support business development through organized systems.

Earlier, at Columbine Health Systems, I served as the secondary administrative point of contact for 85+ residents, coordinated 150+ appointments annually, and managed transportation logistics for 20–30 residents per week. I maintained confidential resident records with 100% HIPAA compliance, processed 80+ administrative documents annually, and supported timely reporting and issue resolution.