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ALYSSA SPRAGUE

@alyssasprague

I keep office operations organized, compliant, and responsive across fast-paced service teams.

I've supported daily office operations, records, scheduling, and client communication across professional service, restoration, solar, and retail environments.

At Alpine Cleaning and Restoration, I coordinated administrative workflows for a 40–50-person team, audited job files daily, resolved documentation discrepancies with project managers, and handled confidential employee records.

At Northwest Electric & Solar, I managed office operations, vendor coordination, permits, billing support, and records across Microsoft Office, ClickUp, Gmail, and Kickserv. I also worked with partners including Tesla, Sunrun, Kopperfield, and QMerit to keep projects moving.

I've also provided executive support at Heywatch and managed high-volume front-end operations at QFC, including scheduling, reporting, cash deposits, employee training, and customer escalations.

Experience

Work history, roles, and key accomplishments

Payroll & Office Coordinator

Alpine Cleaning and Restoration

Aug 2024 - Mar 2026 (1 year 7 months)

Oversaw daily office operations for a team of 40–50 employees, managing records, documentation, and administrative workflows. Served as primary point of contact for internal staff and external parties, and conducted daily audits of job files and records.

Office Administration Records Management Data Entry Microsoft Office Google Workspace Communication Skills Compliance Scheduling Reporting

Office Manager

Northwest Electric & Solar

Jan 2022 - Jul 2024 (2 years 6 months)

Managed all daily office operations for a professional services contractor, including scheduling, calendar management, supply and equipment oversight, and vendor coordination. Served as primary client-facing contact and coordinated with external partners such as Tesla, Sunrun, Kopperfield, and QMerit.

Office Administration Calendar Management Vendor coordination Client Relations Microsoft Office ClickUp Gmail Kickserv Process Improvement Compliance

Administrative & Executive Assistant

Heywatch

May 2020 - Dec 2021 (1 year 7 months)

Provided comprehensive administrative support to senior leadership including calendar management, meeting coordination, travel arrangements, and professional correspondence. Managed company budget tracking and maintained accurate financial records.

Executive Support Calendar Management Travel Coordination Budget Tracking Financial Records Microsoft Office Google Workspace

Front End Manager

QFC

Apr 2014 - Jul 2021 (7 years 3 months)

Managed daily front-end operations for a high-volume retail location, overseeing scheduling for 20+ team members and ensuring a professional, customer-centered environment. Delivered exceptional customer service as primary escalation point and handled cash deposits, daily reporting, and supply management.

Retail Operations Team Scheduling Customer Service Cash Handling Reporting Training Supply Management