Open to opportunities

Michael Stowe

@michaelstowe

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Data-driven insights analyst and customer strategy manager focused on actionable market growth.

United States

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What I'm looking for

I seek a role leveraging research and analytics to drive product and market strategy, with collaborative teams and growth opportunities.

I am a data-driven insights analyst and customer strategy manager with experience translating qualitative and quantitative research into actionable recommendations that influence strategic business goals.

At Spherix Global Insights, I execute research projects, forecast industry trends, and conduct in-depth qualitative interviews with healthcare providers to guide product development and market positioning.

In digital marketing and account management roles, I managed mid-market client portfolios, leveraged analytics to uncover growth opportunities, and upsold services to expand recurring revenue streams.

I combine project management, analytics tools, and client collaboration to ensure data accuracy, inform strategy, and drive measurable business outcomes.

Experience

Work history, roles, and key accomplishments

Current

Senior Insights Analyst

Current

Spherix Global Insights

Mar 2024 - Present (1 year 7 months)

Execute qualitative and quantitative pharmaceutical research delivering actionable insights and forecasts to optimize market strategies and influence strategic business decisions.

Qualitative Research Quantitative Analysis SPSS Tableau)Salesforce Forecasting Presentation Project Management

Insights Analyst

Spherix Global Insights

Aug 2022 - Mar 2024 (1 year 7 months)

Conducted qualitative interviews and quantitative analyses for pharma clients, producing insights on disease areas, regulatory impacts, and competitive dynamics to guide product positioning.

Data Analysis Google Analytics SPSS Tableau)Reporting

Customer Strategy Manager

Quartile Digital

Jun 2021 - Aug 2022 (1 year 2 months)

Managed 25+ mid-market accounts generating $40,000 MRR, used data-driven analysis to optimize campaigns and upsold 6 accounts adding $2,500+ MRR.

Account Management Digital Marketing Data Analysis SQL ROI Measurement

Home Furnishing Lead

Raymour and Flanigan

Aug 2020 - Jun 2021 (10 months)

Led sales floor operations, coached consultants, managed store opening/closing and daily metrics, and maintained a client portfolio contributing to $600,000+ in sales.

Team Leadership Sales Coaching Retail Operations KPI Tracking Client Management Cash Handling Sales Strategy Performance Analysis

Home Furnishing & Sleep Consultant

Raymour and Flanigan

Feb 2018 - Jul 2020 (2 years 5 months)

Advised customers on product selection and sleep solutions, managed a portfolio of 200+ clients and supported sales targets through consultative selling.

Consultation Product Knowledge Sales Client Relationship Management Upselling Order Entry Customer Service Merchandising

Customer Service Lead

Raymour and Flanigan

Feb 2014 - Jan 2018 (3 years 11 months)

Trained and supervised associates on service procedures and cash handling, implemented a ticket monitoring system that increased store profit by 25%.

Customer Service Process Improvement Ticketing Systems Cash Handling Performance Monitoring Metrics Analysis

Customer Service Representative

Raymour and Flanigan

Aug 2012 - Jan 2014 (1 year 5 months)

Handled customer inquiries and orders for ~50 customers daily, recorded complaints and supported store performance tracking to improve conversion and delivery success.

Customer Support Order Entry Complaint Handling Communication Data Entry Customer Relationship Management