
Margaret Arwood
@margaretarwood
I build growth strategies, measurement systems, and campaigns that improve marketing performance and customer outcomes.
What I'm looking for
I've led marketing strategy and operations at The Aaron’s Company, overseeing a $60MM annual budget, a nine-person team, and agency partners across media, insights, analytics, creative, and project management.
I developed full-funnel media strategies using marketing mix modeling, multi-touch attribution, and incrementality testing, increasing applications by 35% and improving CPA by 25%. I also launched more than 35 campaigns while leading the creative function during a Creative Director vacancy.
Across Aaron’s, I built analytics, customer insights, forecasting, and reporting capabilities that improved ROAS by 9%, recovered $1.3MM in unrecognized funds, and generated $500K in annual savings. My test-learn-scale approach doubled media ROI in previously unsuccessful channels and helped deliver more than $1MM in lapsed-customer sales.
At Trivelta, I built the analytics and insights function for an early-stage sports technology company. My background also includes brand building and consumer insights at Georgia-Pacific, marketing analytics at Gas South, and an MBA focused on brand management, marketing analytics, and strategy.
Experience
Work history, roles, and key accomplishments
Senior Director, Marketing Strategy & Operations
Jan 2026 - Sep 2026 (8 months)
Led integrated marketing strategy and operations across paid media, consumer insights, analytics, creative, and project management, overseeing a $60MM annual budget and a 9-person team. Developed and executed a full-funnel media strategy, achieving a 35% increase in applications and a 25% improvement in CPA.
Director, Analytics & Strategic Insights
Trivelta
Sep 2025 - Jan 2026 (4 months)
Built the analytics and insights function for an early-stage sports technology company, establishing customer, marketing, and business performance measurement to support growth strategy and executive decision-making.
Director, Marketing Analytics & Customer Research
Jan 2024 - Aug 2025 (1 year 7 months)
Led marketing analytics, measurement, and consumer insights for a $60MM+ marketing portfolio, implementing marketing mix modeling and incrementality testing to optimize investment and drive a 9% ROAS improvement in 6 months. Directed research, segmentation, and reporting, integrating primary and secondary research with marketing data to shape brand strategy and go-to-market decisions.
Senior Manager, Marketing Analytics & Customer Insights
Jan 2023 - Dec 2024 (1 year 11 months)
Built custom analysis tools in Excel and Alteryx to evaluate media performance and market dynamics, implementing a test-learn-scale method that reduced risk and increased media ROI by 100% in previously unsuccessful channels. Designed and scaled a customer insights program combining first-party survey data, focus groups, and segmentation analysis to inform creative strategy and brand positioning.
Senior Manager, Strategy & Business Transformation
Jan 2022 - Dec 2023 (1 year 11 months)
Identified customer recapture opportunities and designed an omnichannel targeted promotion that boosted sales among lapsed customers by over $1MM in 3 months. Project managed a strategic initiative to consolidate 100+ stores into a hub-spoke model, achieving $1.4MM/year savings.
Built marketing reporting and analytics to evaluate campaign performance, customer trends, and media investment, translating insights into strategies that generated $500K annual savings and a 5.4x ROI on $1.2MM incremental media spend.
Associate Brand Building Manager, Sparkle and Vanity Fair brands
Jan 2019 - Dec 2020 (1 year 11 months)
Managed brand building for Sparkle and Vanity Fair brands, focusing on brand strategy and consumer insights.
Completed an MBA summer internship focused on brand building and consumer insights.
Marketing Analyst
Gas South
Jan 2015 - Dec 2017 (2 years 11 months)
Performed marketing analysis to support business objectives.
Participated in a business rotational program, gaining experience across various business functions.
Education
Degrees, certifications, and relevant coursework
Emory University, Goizueta Business School
M.B.A., Business Administration
Earned an M.B.A. with concentrations in Brand Management, Marketing Analytics, and Strategy.
Vanderbilt University
B.A., International Studies
Earned a B.A. in International Studies with a focus on Corporate Strategy.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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