Open to opportunities

Michael Oku

@michaeloku

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Sales Account Manager who grows revenue through account management and KPI-driven execution.

Nigeria

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What I'm looking for

I’m looking for a sales/account role in downstream energy where I can grow key accounts, drive revenue with KPI monitoring, and improve CRM/ERP workflows—while operating with strong compliance and process discipline.

I’m a results-driven Sales professional with years of B2B and B2C experience across business development, account management, and retail operations in the downstream oil & gas sector. I focus on exceeding revenue targets while strengthening long-term client relationships.

In my recent role at Bestaf Trading Limited (Subsidiary of MRS Oil Nigeria PLC), I managed key customer accounts and maintained strong relationships, achieving 95% customer retention. I monitor competitor pricing, customer demand, and market trends to support strategy, contributing to a 10–15% annual sales increase.

I handle end-to-end commercial execution—sales contracts, price negotiations, quotations, CRM updates, and weekly sales reporting—while ensuring logistics coordination and 100% on-time delivery. I also support customer confidence through product presentations and technical discussions.

Before that, I strengthened dealer/retailer relationships, increased repeat business by 25%, and administered portal-based operations for sales, inventory, and customer accounts. I’ve also supported sales teams through order processing, lead follow-up, and CRM optimization, and delivered training to ensure 100% operational compliance.

Experience

Work history, roles, and key accomplishments

Retail & Industrial Lubes Sales

Bestaf Trading Limited

Mar 2024 - Jan 2025 (10 months)

Supported retail and industrial lubricants sales teams through order processing, lead follow-up, and CRM optimization to exceed revenue targets. Conducted competitive price surveys and coordinated contracts and logistics to ensure 100% on-time delivery.

Order Processing Lead Follow Up CRM Optimization Competitive Price Surveys Sales Contracts Client Database Management Logistics Coordination KPI Monitoring Revenue Targeting Pricing Strategy

Downstream Retail Sales

Mrs Oil Nigeria Plc

Mar 2023 - Jan 2024 (10 months)

Tracked downstream retail sales across nationwide stations, analyzing volumes and margins while providing monthly competitor insights to protect market share. Strengthened dealer and retailer relationships, increasing repeat business by 25%, and ensured 100% operational compliance through portal-based sales/inventory operations.

Retail Sales Performance Tracking Margin & Volume Analysis Dealer Relationship Management Portal Based Operations Inventory & Dispatch Coordination KPI Reporting Training & Compliance Competitor Pricing Analysis Customer Experience Campaign Support Cashflow Monitoring

Personal Assistant to Port Manager

Bestaf Marine Service

Jun 2022 - Mar 2023 (9 months)

Provided scheduling, correspondence, and operational support to the Port Manager by coordinating vessel schedules and berth allocations. Prepared port performance reports and maintained accurate records of vessel calls, cargo volumes, and operational KPIs to support timely decision-making.

Scheduling & Correspondence Vessel Coordination Berth Allocation Support Port Operations Monitoring Port Performance Reporting Operational KPI Tracking Logistics Coordination Record Management Stakeholder Updates Administrative Support

Sales Data Entry Specialist

Spectrum Books Limited

May 2021 - Mar 2023 (1 year 10 months)

Managed sales data entry and CRM records to support reporting, performance tracking, and smoother customer interactions. Verified sales data, pricing, discounts, and promotional details, while generating analytical sales reports and maintaining proper documentation for waybills and related records.

CRM Records Management Sales Data Entry Sales Reporting Data Verification Pricing & Discount Validation Promotional Detail Checking Documentation & Filing Waybill Processing Customer Records Maintenance Analytical Reporting

Sales Personnel / Team Lead

Abba & Co. Palm Kernel Oil

Mar 2020 - Feb 2021 (11 months)

Executed sales strategies and expanded the customer base, increasing revenue by 30%. Led and trained a 5-member sales team, negotiated prices with key accounts for long-term contracts, and coordinated timely fulfillment for palm kernel oil orders.

Sales Strategy Execution Customer Base Growth Price Negotiation Key Account Management Team Leadership Sales Team Training Contract Negotiation Purchasing & Reporting Order Fulfillment Coordination Sales Performance Monitoring Sales team training

Sales Account Manager

Bestaf Trading Limited

Nov 2025 - Present (8 months)

Managed key plastics, labels, and aerosol customer accounts, achieving 95% customer retention. Supported strategic growth through competitor/market monitoring, contract negotiations, and weekly CRM reporting, contributing to a 10–15% annual sales increase.