Vivian Sky
@viviansky
Results-driven professional with expertise in sales and business management.
What I'm looking for
I am a results-driven professional with over 5 years of experience in Sales, Business Management Support, and Customer Relationship Management. My expertise spans across FMCG, Manufacturing, and Retail Distribution in both B2B and B2C sectors. I am skilled in driving business growth, optimizing operations, and fostering strong customer relationships.
Currently, as a Key Account Manager at The Emel Group, I successfully developed new customers, achieving a 50% increase in revenue. My strategic planning and execution led to achieving 70% of quarterly sales targets. I have a proven track record of building B2B relationships and enhancing delivery efficiency, which has significantly improved sales performance across channels.
Previously, I worked as a Business Development Associate and Sales Support Associate at Sweet Nutrition Limited, where I implemented effective sales strategies and improved customer satisfaction by 70%. My analytical skills have allowed me to develop competitive pricing strategies and execute promotional activities effectively. I am passionate about leveraging my skills to contribute to organizational success.
Experience
Work history, roles, and key accomplishments
Key Account Manager
The Emel Group
Dec 2022 - Present (2 years 6 months)
As a Key Account Manager, I developed new customers, achieving a 50% revenue increase. I met 70% of sales targets through strategic planning and strengthened B2B relationships with eateries. I collaborated with teams to improve delivery efficiency by 15% and monitored sales performance across channels.
Business Development Associate
Sweet Nutrition Limited (Mr. Chef)
Mar 2020 - Dec 2022 (2 years 9 months)
In my role as a Business Development Associate, I conducted store visits to ensure product visibility, developed commission plans for dealers, and trained team members on sales strategies. I also analyzed competitor pricing and collaborated with marketing to enhance customer satisfaction by 70%.
Sales Support Associate
Sweet Nutrition Limited (Mr. Chef)
Jun 2018 - Mar 2020 (1 year 9 months)
As a Sales Support Associate, I validated and processed sales orders with increased accuracy, coordinated timely deliveries, and prepared sales performance reports. I acted as a liaison between sales teams and other departments, improving operational efficiency by 15%.
Clerical Secretary
Securities Exchange Commission
Oct 2014 - Jun 2018 (3 years 8 months)
In my role as a Clerical Secretary, I managed daily agendas, maintained organized documentation, and handled communication. I ensured efficient scheduling and supported the team with routine bookkeeping tasks.
Education
Degrees, certifications, and relevant coursework
Institute of Management and Technology
Higher National Diploma, Banking and Finance
2016 -
Achieved a Higher National Diploma in Banking and Finance, emphasizing advanced financial management, investment analysis, and banking operations.
Institute of Management and Technology
Ordinary National Diploma, Banking and Finance
2013 - 2016
Completed an Ordinary National Diploma in Banking and Finance, focusing on foundational principles of banking, financial management, and economic theory.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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