Zawadi MwangiZM
Open to opportunities

Zawadi Mwangi

@zawadimwangi

Detail-oriented Virtual Assistant with a background in clinical medicine.

Kenya
Message

What I'm looking for

I am looking for a role that values efficiency and supports remote healthcare operations.

I am a detail-oriented and proactive Virtual Assistant with over two years of experience in administrative support and data management. My background in clinical medicine equips me with unique skills that are transferable to managing patient data and facilitating virtual healthcare operations. I am passionate about delivering patient-centered care and ensuring efficiency in telemedicine settings.

In my recent role as an Executive Assistant at Hybrid Fusion Medicals, I successfully coordinated virtual schedules, reducing scheduling errors by 25%. I handled sensitive patient information with a 99% accuracy rate while ensuring compliance with HIPAA and data protection regulations. My ability to implement new administrative workflows led to a 30% reduction in appointment scheduling time, significantly enhancing overall efficiency.

Additionally, I have experience as a Lead Generation and Data Management Specialist, where I conducted in-depth research to identify healthcare professionals and prospective clients. My commitment to maintaining data accuracy and compliance has been instrumental in improving the reliability of lead databases. I thrive in collaborative environments and am dedicated to supporting healthcare professionals in remote settings.

Experience

Work history, roles, and key accomplishments

HM

Executive Assistant

Hybrid Fusion Medicals

Jan 2023 - Jan 2024 (1 year)

As an Executive Assistant, I coordinated virtual schedules, reducing scheduling errors by 25% and optimizing healthcare providers' calendars. I handled sensitive patient information with a 99% accuracy rate while ensuring compliance with HIPAA regulations. I facilitated over 20 virtual onboarding processes and implemented new administrative workflows, enhancing overall efficiency.

HM

Lead Generation and Data Management Specialist

Hybrid Fusion Medicals

Nov 2022 - Dec 2022 (1 month)

In this role, I conducted in-depth research to identify over 800 healthcare professionals and prospective clients. I verified and organized patient-related data, maintaining a 99% data accuracy rate. I implemented double-checking mechanisms, reducing data entry errors by 40% and improving the reliability of lead databases.

Education

Degrees, certifications, and relevant coursework

Coursera logoCO

Coursera

Certificate in Medical Administrative and Office Procedures, Medical Administration

Earned a certificate in Medical Administrative and Office Procedures, enhancing skills in managing medical office operations.

Mount Kenya University logoMU

Mount Kenya University

Diploma in Clinical Medicine and Surgery, Clinical Medicine

Studied Clinical Medicine and Surgery, gaining foundational knowledge and skills necessary for patient care and medical practice.

ALX Academy logoAA

ALX Academy

Certificate in Virtual Assistance, Virtual Assistance

Completed a certificate program in Virtual Assistance, focusing on administrative skills and support in virtual environments.

Tech stack

Software and tools used professionally

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Zawadi Mwangi - Executive Assistant - Hybrid Fusion Medicals | Himalayas