Zawadi Mwangi
@zawadimwangi
Detail-oriented Virtual Assistant with a background in clinical medicine.
What I'm looking for
I am a detail-oriented and proactive Virtual Assistant with over two years of experience in administrative support and data management. My background in clinical medicine equips me with unique skills that are transferable to managing patient data and facilitating virtual healthcare operations. I am passionate about delivering patient-centered care and ensuring efficiency in telemedicine settings.
In my recent role as an Executive Assistant at Hybrid Fusion Medicals, I successfully coordinated virtual schedules, reducing scheduling errors by 25%. I handled sensitive patient information with a 99% accuracy rate while ensuring compliance with HIPAA and data protection regulations. My ability to implement new administrative workflows led to a 30% reduction in appointment scheduling time, significantly enhancing overall efficiency.
Additionally, I have experience as a Lead Generation and Data Management Specialist, where I conducted in-depth research to identify healthcare professionals and prospective clients. My commitment to maintaining data accuracy and compliance has been instrumental in improving the reliability of lead databases. I thrive in collaborative environments and am dedicated to supporting healthcare professionals in remote settings.
Experience
Work history, roles, and key accomplishments
Executive Assistant
Hybrid Fusion Medicals
Jan 2023 - Jan 2024 (1 year)
As an Executive Assistant, I coordinated virtual schedules, reducing scheduling errors by 25% and optimizing healthcare providers' calendars. I handled sensitive patient information with a 99% accuracy rate while ensuring compliance with HIPAA regulations. I facilitated over 20 virtual onboarding processes and implemented new administrative workflows, enhancing overall efficiency.
Lead Generation and Data Management Specialist
Hybrid Fusion Medicals
Nov 2022 - Dec 2022 (1 month)
In this role, I conducted in-depth research to identify over 800 healthcare professionals and prospective clients. I verified and organized patient-related data, maintaining a 99% data accuracy rate. I implemented double-checking mechanisms, reducing data entry errors by 40% and improving the reliability of lead databases.
Education
Degrees, certifications, and relevant coursework
Coursera
Certificate in Medical Administrative and Office Procedures, Medical Administration
Earned a certificate in Medical Administrative and Office Procedures, enhancing skills in managing medical office operations.
Mount Kenya University
Diploma in Clinical Medicine and Surgery, Clinical Medicine
Studied Clinical Medicine and Surgery, gaining foundational knowledge and skills necessary for patient care and medical practice.
ALX Academy
Certificate in Virtual Assistance, Virtual Assistance
Completed a certificate program in Virtual Assistance, focusing on administrative skills and support in virtual environments.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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