Wairimu Joan
@wairimujoan
Detail-oriented virtual assistant with healthcare administration experience and strong organizational skills.
What I'm looking for
I am a reliable Virtual Assistant with a background in healthcare administration and over three years of professional experience supporting clinical and remote operations. I manage calendars, maintain accurate records, and streamline workflows using Google Workspace, Trello, and Excel.
I have hands-on experience handling sensitive patient information, drafting clinical reports, and coordinating multidisciplinary teams, alongside providing customer and vendor support in remote settings. I combine attention to detail with strong communication to ensure timely follow-up and efficient digital filing systems.
I am passionate about delivering high-quality administrative support, improving operational efficiency, and supporting executives and teams through organized project coordination, invoicing, and responsive client communication.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Freelance
Jan 2024 - Present (2 years)
Provide remote administrative support including calendar management, client communication, data entry, invoicing, and project coordination to streamline workflows and improve response times.
Clinical Officer
Procare Cottage Limited
Jan 2023 - Present (3 years)
Managed patient records, appointments, and clinical documentation while coordinating multidisciplinary care and producing timely clinical reports and discharge summaries.
Clinical Officer (Locum)
Bliss Medical Center
Jan 2021 - Jan 2023 (2 years)
Maintained daily patient records in EMR systems, coordinated communication among patients, labs, and pharmacy, and supported clinical administration including scheduling and reporting.
Education
Degrees, certifications, and relevant coursework
Kenya Medical Training College
Diploma in Clinical Medicine and Surgery, Clinical Medicine and Surgery
Completed a Diploma in Clinical Medicine and Surgery focused on clinical care, patient record management, and basic medical procedures.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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