Supportive management, independence with clear objectives, structured workday.
Michael McCauley
@michaelmccauley
Chicago-based IT & customer support professional looking to expand their horizons.
What I'm looking for
After graduating from Northwestern University in 2016 with a BS in education & social policy (with focus on human development/psychological services), I have been involved in the tech sector for the past seven years primarily in a Mac/Apple support & hardware repair role, recently reaching almost four years with the number-one authorized Apple support business in Chicagoland. I am currently looking to expand my technical knowledge as well as explore career opportunities in the mental health sector, connecting with my undergraduate study.
Experience
Work history, roles, and key accomplishments
Certified Macintosh Technician
Lapin Systems, Inc.
Aug 2019 - Present (5 years 10 months)
I joined Lapin Systems as a junior technician with the most well-regarded Apple Authorized Service Provider (AASP) in Chicagoland. During my time at Lapin, the store opened two new service locations and weathered the storm of the pandemic while other similar stores were forced to close as a result of disruptions to logistics networks and customer bases.
Tech Supervisor
Northwestern Bookstore
Oct 2016 - Aug 2019 (2 years 10 months)
After graduation, I transitioned from a full-time work-study maintenance position with Northwestern University to a part-time (and within a few months, full-time) position with the campus bookstore, apprenticing under the supervisor to learn the basic of Apple sales and Mac computer support, before certifying as a technician and becoming the full-time supervisor within 3 months of starting.
Education
Degrees, certifications, and relevant coursework
Michael hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Interested in hiring Michael?
You can contact Michael and 90k+ other talented remote workers on Himalayas.
Message MichaelFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
