Michael Kuluva

I’m a results-driven customer service and sales professional who consistently exceeds revenue goals while delivering exceptional client experiences. I was promoted to West Head of Sales within six months at Nutrafarms after consistently outperforming targets and driving six-figure revenue growth.

I bring deep customer-relationship strength, managing high-volume support across phone, email, and CRM platforms. I strengthen customer retention through proactive follow-up, accurate order processing, and fast issue resolution, while tracking performance metrics in CRM systems.

My entrepreneurial background as a Creative Director has shaped how I lead: I connect customer needs with brand development and product design. From concept through production and sales, I develop and launch products, build brand identity, and create marketing strategies that support consistent revenue growth.

I’m highly adaptable, tech-savvy, and effective in remote environments, with experience collaborating through tools like Slack and Zoom. I thrive in high-pressure, team-driven settings, and I’m motivated to keep raising the bar for customer experience and sales performance.