Sales professional with over 5 years of experience in retail and software industries, specializing in customer relationship management, strategic outreach, and lead generation. Proven track record in sourcing high-value deals, generating event leads, and maintaining a loyal customer base. Adept at leveraging CRM tools and crafting personalized outreach strategies to drive customer success and satisfaction. Seeking a role in customer success, implementation, or solutions consulting to utilize my skills in fostering client relationships and delivering tailored solutions.
Daniel Legette
@daniellegette
Customer Success & Solutions Professional based in Atlanta, Georgia.
Experience
Work history, roles, and key accomplishments
Managed portfolio, ensured service excellence, drove client success
Sales Development Specialist
FIS
Nov 2022 - Jul 2024 (1 year 8 months)
Implemented and managed a CRM system to track and analyze sales leads, resulting in a 20% increase in lead conversion rates. Collaborated with sales and marketing teams to create targeted messaging and content for outreach campaigns, resulting in a 15% increase in response rates.
Sales Development Representative
Expert Captiv8
Aug 2022 - Apr 2022 (-1 years 8 months)
Conducted market research and analysis to identify new business opportunities, resulting in expansion into new industry segments and driving revenue growth. Orchestrated successful virtual events and webinars to engage with prospects and drive brand awareness, leading to a 15% growth in event attendance.
Sales Performance Specialist
Nordstrom
Nov 2019 - Mar 2021 (1 year 4 months)
Consistently achieved daily sales averaging $2,500 by leveraging personalized client interactions and upselling techniques. Used the Nordstrom ON app to develop and nurture a personal client list, increasing repeat customer sales by 15%. Utilized data analytics to measure the effectiveness of customer engagement strategies and optimize sales performance, leading to a 15% growth in revenue.
Education
Degrees, certifications, and relevant coursework
Daniel hasn't added their education
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