Open to opportunities

Michael Ife

@michaelife

I am a datacenter engineer and network support specialist delivering reliable infrastructure and user-focused technical solutions.

Nigeria

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What I'm looking for

I seek a hands-on datacenter or network role in a collaborative team that emphasizes reliability, active troubleshooting, measurable KPIs, and opportunities to grow technical expertise.

I am a result-driven datacenter engineer with a year of hands-on experience providing technical support and troubleshooting across diverse IT environments. I focus on resolving complex hardware and software issues while ensuring optimal system performance.

At Tek-Experts I provide Microsoft technical support, resolving Windows OS issues, delivering remote assistance, and maintaining knowledge-base documentation to improve first-contact resolution and customer satisfaction.

In prior network roles I monitored data center critical physical infrastructure, tracked availability and performance, managed incident tickets through resolution, and supported network upgrades including switch replacements and wireless improvements.

I am committed to continuous learning—holding Cisco certifications and practical SAP experience—and I bring strong communication, customer service, and teamwork skills to drive reliable operations and measurable improvements.