Michael Folorunsho

As a seasoned customer support expert with years of experience in customer support and IT services, I leverage my skills in developing customer relationships, improving retention, and maintaining high customer satisfaction. With a strong background in customer acquisition, goal-orientation, and stress tolerance, I excel in fast-paced environments.

With proficiency in Microsoft Suite and experience in utilizing CRM systems and tools for customer information management, I efficiently analyze data and identify trends to extract valuable insights for informed decision-making and continuous improvement.

Throughout my career, I have consistently demonstrated exceptional customer support, handling inquiries, and resolving issues promptly. I am a team player with excellent communication, sales strategies, and proactive problem-solving skills, ensuring seamless collaboration and customer satisfaction.