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Brian KT Liew

@brianktliew

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Senior Program delivery & Transformation Leader with global experience in financial services

Australia

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What I'm looking for

I am looking for a role that fosters innovation, values collaboration, and offers opportunities for professional growth.

I am a Senior Program delivery & Digital Transformation Leader with over 15 years of global experience in delivering complex, high-value banking platforms and regulatory initiatives across Tier-1 institutions. My expertise lies in driving strategic & digital programs that enhance customer experience through modern onboarding journeys while ensuring alignment with global regulatory requirements.

Throughout my career, I have successfully managed programs exceeding $20 millionb for with major banks. I excel in Agile/SAFe frameworks and have a proven track record in stakeholder engagement, cross-cultural leadership, and risk management. My commitment to innovation has earned me multiple project awards, and I am passionate about leveraging technology to transform customer journeys and streamline compliance processes. I’m a quick learner and have been acquiring skills in AI in my spare time. Recently, I obtained a Generative AI Certification through the Chartered Institute of Professionals.

Experience

Work history, roles, and key accomplishments

Current

Program Manager (Lead)

Current

Westpac Banking Corporation

Aug 2020 - Present (4 years 11 months)

Directed the strategic IT delivery of Retail & Wealth digital onboarding and AML/KYC compliance platforms, modernizing customer lifecycle journeys through APIs & microservices. Developed multi-year roadmaps for digital transformation across Retail and Wealth, aligning technical delivery with customer experience and compliance.

Digital Transformation KYC API Integration Microservices Agile Methodologies Stakeholder Management Regulatory Compliance Customer Experience Program Management

Programme Manager / Delivery Lead

HSBC Global Banking & Markets

Oct 2018 - Present (6 years 9 months)

Steered global custody transformation through the OneCustody modernization program across 35 markets, spearheading agile delivery of Middle East markets MVP during the COVID-19 disruption. Managed a $20–30M transformation program including safe-keeping platform and custody account structure.

Global Custody Digital Transformation Agile Delivery Program Management Stakeholder Management Budget Management Financial Markets

Senior Project Manager

Westpac Banking Corporation

Jul 2012 - Present (13 years)

Led the Global Trade Finance Platform Asia project, enabling Asia Trade business to increase revenue and operations efficiency. Managed the Merchant Digital Platform project, achieving cost savings by integrating legacy platforms for real-time merchant fulfillment.

Project Management Trade Finance API Integration Regulatory Compliance Business Case Development Cross Functional Team Leadership Financial Crime

Delivery Manager

Commonwealth Bank

May 2011 - Present (14 years 2 months)

Successfully managed the change implementation of commercial deposits, pricing, and customer migration, significantly reducing campaign costs. Designed and automated the remediation and testing dashboard.

Change Management Process Automation Testing Dashboard Project Management

Project Manager

JP Morgan

Jul 2010 - Present (15 years)

Managed multiple projects for asset migration, fund services, and client onboarding within Worldwide Securities Services. Successfully implemented client onboarding projects and a core banking upgrade.

Project Management Onboarding Core Banking Stakeholder Management

Applications Project Manager

BNP Paribas

Aug 2008 - Present (16 years 11 months)

Managed a team of Datawarehouse business analysts, team leads, and engineers delivering solutions for the Horizon Program and continuous improvements. Successfully delivered Datawarehouse solutions and achieved key milestones for the Horizon Program.

Data Warehousing Business Analysis Team Leadership Project Management Data Solutions Continuous Improvement

Business Project Manager

Standard Chartered Bank

Nov 2006 - Present (18 years 8 months)

Managed change for multiple projects across SCB’s global markets, including UCP600 (Trade Finance), Swift Net P2 Infrastructure Upgrade, and RTGS regulatory initiative for SCB Japan. Oversaw the Security Services Target Operating Model.

Change Management Trade Finance Infrastructure Regulatory Compliance Project Management

Project Manager

Strategem Technologies (Mansion.com)

Jan 2005 - Present (20 years 6 months)

Managed projects for Strategem Technologies (Mansion.com).

Project Management

Project Manager

Standard Chartered Bank

Jan 2004 - Present (21 years 6 months)

Managed projects as a contractor for Standard Chartered Bank.

Project Management

Associate Consultant / Senior Consultant

IBM Consulting

Jan 2000 - Present (25 years 6 months)

Worked as an Associate Consultant and Senior Consultant at IBM Consulting.

Consulting Project Management Business Analysis Client Management

Education

Degrees, certifications, and relevant coursework

University of New South Wales

Graduate Certificate, Cybersecurity

Completed one module towards a Graduate Certificate in Cybersecurity. This module provided specialized knowledge in cybersecurity principles and practices.

National University of Singapore

Master of Science, Project Management

Completed a Master of Science degree with a specialization in Project Management. This program enhanced skills in leading complex projects and strategic initiatives.

Macquarie University

Master of Management, Management

Undertook a Master of Management program, focusing on advanced business and leadership principles. This degree provided a comprehensive understanding of organizational management.

Monash University

Bachelor of Computing, Computing

Earned a Bachelor of Computing degree, gaining foundational knowledge in computer science and its applications. The curriculum covered various aspects of computing and software development.