Mehak Kapoor
@mehakkapoor1
Results-driven project and product manager delivering complex financial and government programs.
AustraliaWhat I'm looking for
I am a results-driven Project and Product Manager with over 11 years’ experience delivering complex client implementation, onboarding, and integration projects across banking, government, and education sectors. I specialise in Agile delivery, stakeholder engagement, and data-driven execution in compliance-controlled environments.
At ANZ I led end-to-end delivery of 20+ strategic projects including core banking modernisation, real-time payments infrastructure, ANZ Plus onboarding and KYC features, and multiple SaaS rollouts—achieving a 25% increase in cross-regional user engagement for a global leadership platform. I have experience managing multi-vendor teams, ServiceNow change processes, and coordinating cloud and application development milestones to meet compliance and architecture standards.
I hold Agile and security certifications and balance technical delivery with change, communication, and continuous improvement—facilitating sprint discipline, lessons-learned sessions, and knowledge transfers to embed delivery best practices and measurable business outcomes.
Experience
Work history, roles, and key accomplishments
Project Manager
ANZ Banking Group Ltd.
Jan 2021 - Jan 2025 (4 years)
Led end-to-end delivery of 20+ strategic projects including core banking modernisation and real-time payments, introduced Agile practices across four squads, and drove a 25% increase in cross-regional user engagement for a global leadership platform.
ACManaged tolling and digital consulting projects for Transurban and federal clients, modernised billing systems reducing manual effort by 30%, and authored 100+ Agile user stories to improve delivery quality.
Business Analyst
BMW Financial Services
Jan 2017 - Jan 2019 (2 years)
Delivered operational uplift assessments and functional specifications, resolved 70+ critical data issues affecting finance dashboards, and supported UAT and release activities as liaison between business and IT.
Provided information security audit support to BFSI clients, built automated dashboards for 50+ security metrics reducing audit turnaround by 20%, and managed vendor SLAs and budget forecasting for security engagements.
Education
Degrees, certifications, and relevant coursework
SMS P Jain School of Global Management
Professional Certificate in Product Management, Product Management
2024 - 2024
Completed a Professional Certificate in Product Management at S P Jain School of Global Management in 2024, focusing on product strategy and delivery practices.
UAUniversity of Texas at Austin
Post Graduate Program in AI & Machine Learning, Artificial Intelligence & Machine Learning
2020 - 2020
Completed a Post Graduate Program in AI & Machine Learning from the University of Texas at Austin in 2020, covering core ML concepts and applications.
STSwinburne University of Technology
Master of Information Technology, Information Technology
2015 - 2017
Earned a Master of Information Technology from Swinburne University of Technology in 2017 with focus on information technology and systems.
SUSymbiosis International University
Master of Business Administration, IT Management
2013 - 2015
Completed an MBA in IT Management from Symbiosis International University in 2015, focusing on management of information technology functions.
SUSavitribai Phule Pune University
Bachelor of Engineering, Computer Engineering
2007 - 2011
Completed a Bachelor of Engineering in Computer Engineering from Savitribai Phule Pune University in 2011, covering software and systems engineering fundamentals.
Tech stack
Software and tools used professionally
Availability
Location
AustraliaAuthorized to work in
Job categories
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