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Michael Chung

@michaelchung2

Senior Software Engineer specializing in AI-driven systems, scalable backend services, and cross-functional delivery.

United States
Message

What I'm looking for

I seek roles building AI-enabled, scalable backend systems where I can lead technical delivery, mentor teams, and drive measurable product impact.

I am a Senior Software Engineer with 10+ years building high-quality web, backend, and AI-driven systems, focused on delivering production-ready solutions and optimizing developer workflows.

At Amazon I led development of AI document automation, ASR/NLU/TTS voice agents, chat-based document assistants, and HIPAA-compliant billing workflows; at Navan I helped launch an end-to-end booking platform and built scalable backend services with CI/CD and resilient queues.

I prioritize reliable, testable systems that reduce rework and latency, leverage modern AI frameworks and cloud platforms, and collaborate across teams to drive measurable business impact.

Experience

Work history, roles, and key accomplishments

AM

Senior Software Engineer

Amazon

Mar 2020 - Mar 2025 (5 years)

Designed and delivered AI-driven document automation, voice-agent, and chat-based assistant systems that streamlined submissions, reduced rework, and ensured HIPAA-compliant auditability for healthcare workflows.

Education

Degrees, certifications, and relevant coursework

UD

University of Dallas

Bachelor's Degree, Computer Science

2011 - 2015

Completed a Bachelor's degree in Computer Science with coursework in software engineering and AI-related topics.

Availability

Open to opportunities

Location

United States

Authorized to work in

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Michael Chung - Senior Software Engineer - Amazon | Himalayas