MC

Open to opportunities

Michael Chung

@michaelchung2

Senior Software Engineer specializing in AI-driven systems, scalable backend services, and cross-functional delivery.

What I'm looking for

I seek roles building AI-enabled, scalable backend systems where I can lead technical delivery, mentor teams, and drive measurable product impact.

I am a Senior Software Engineer with 10+ years building high-quality web, backend, and AI-driven systems, focused on delivering production-ready solutions and optimizing developer workflows.

At Amazon I led development of AI document automation, ASR/NLU/TTS voice agents, chat-based document assistants, and HIPAA-compliant billing workflows; at Navan I helped launch an end-to-end booking platform and built scalable backend services with CI/CD and resilient queues.

I prioritize reliable, testable systems that reduce rework and latency, leverage modern AI frameworks and cloud platforms, and collaborate across teams to drive measurable business impact.

Experience

Work history, roles, and key accomplishments

AM

Senior Software Engineer

Amazon

Mar 2020 - Mar 2025 (5 years)

Designed and delivered AI-driven document automation, voice-agent, and chat-based assistant systems that streamlined submissions, reduced rework, and ensured HIPAA-compliant auditability for healthcare workflows.

Python ASR NLU TTS LLMs (OpenAI HIPAA API Design AWS CI CD

NA

Founding Engineer

Navan

Aug 2015 - Jan 2020 (4 years 5 months)

Built and operated the end-to-end enterprise booking and payments platform, improving API performance, enabling real-time trip updates, and delivering production readiness with automated test suites and canary CI/CD.

Go Python Backend Services API Performance CI CD Automated Testing Distributed Systems Caching

Education

Degrees, certifications, and relevant coursework

UD

University of Dallas

Bachelor's Degree, Computer Science

2011 - 2015

Completed a Bachelor's degree in Computer Science with coursework in software engineering and AI-related topics.

Tech stack

Software and tools used professionally

Availability

Open to opportunities

Location

United States

Authorized to work in

Job categories

Senior Software Engineer Principal Engineer Staff Engineer Tech Lead Machine Learning Engineer Site Reliability Engineer Backend Engineer AI Engineer Engineering Manager Senior Software Development Engineer Sr. Software Engineer Senior Software Developer Senior Staff Software Engineer Senior Engineer Senior Backend Software Engineer Senior C# .NET Software Engineer Sr. Staff Software Engineer Senior Fullstack Software Engineer

Skills

NodeJS OpenAI (GPT Lang Chain TensorFlow PyTorch Keras NLTK Pandas NumPy OpenCV Python Go Java TypeScript JavaScript Ruby PHP Django React Next.js Vue.Js AngularJS HTML5 CSS TailwindCSS MySQL PostgreSQL MongoDB Firebase Supabase DynamoDB Redis AWS Azure Docker Kubernetes Terraform CloudFormation GitHub Actions CI CD Playwright Mockito Testifying Pytest RESTful APIs GraphQL Twilio Stripe WebRTC Kafka RabbitMQ OAuth 2.0 NLU TTS LLM Assisted Drafting Embeddings Anomaly Detection HIPAA Feature Flag Frameworks Blockchain Bitbucket Gitlab Review Board Xamarin DBT SQLite MariaDB Cassandra CouchDB Shopify Android SDK .NET Core Symfony Spring Boot Laravel ASP.NET Core .NET Yarn Bower Nuxt.Js Material UI Databricks Neo4j Emscripten Ember.Js Svelte ASP.NET Java EE WebAssembly scikit learn fastAPI Prometheus iOS Homebrew Pnpm Remote Team ClickUp Prisma gRPC Solr Strapi Zustand UWSGI Nginx LiteSpeed Gunicorn Balsamiq Toolkit GitHub WordPress Redis Cloud Luigi Canva NPM Browserify Hugging Face Scipy React Native Google Analytics jQuery Elasticsearch Webflow Figma Apache Spark Hadoop Airflow Backbone.Js Astro Jotai LIT Recoil MobX GCP Gmail Whisper

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Michael Chung - Senior Software Engineer - Amazon | Himalayas