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Michael Bush

@michaelbush

I lead healthcare, dining, and facilities operations that improve cost control, retention, compliance, and customer experience.

United States
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What I'm looking for

I'm looking to lead operations where I can improve service quality, develop teams, manage financial performance, strengthen compliance, and deliver measurable customer or patient experience improvements.

I've led operations at DaVita Dialysis, Brookdale Senior Living, and Sodexo, improving patient, resident, student, and guest experiences while strengthening financial and operational performance.

At DaVita, I directed dialysis operations across four clinic sites serving 70+ patients and led 15 clinical and administrative staff. I reduced labor hours by 10%, increased patient volume by 10%, improved staff retention by 50%, and earned regional recognition for the lowest CVC rate across 10 clinics.

At Brookdale, I oversaw three main kitchens, three satellite kitchens, and more than 300 daily meals, reducing food costs by over $83K while maintaining safety and sanitation audit scores of 95% or higher.

During 12 years with Sodexo, including Director of Operations, I managed high-volume dining operations with $4.5M–$6.5M annual P&L accountability. I reduced labor spending by 300 hours per week, generating more than $265K in annualized savings, while launching inclusive dining programs and strengthening food safety controls.

Experience

Work history, roles, and key accomplishments

DaVita Dialysis logoDD

Healthcare Operations Manager

Jan 2023 - Jan 2026 (3 years)

Directed operations for a dialysis facility serving 70+ patients across 4 clinic sites, driving growth, clinical outcomes, staff performance, and patient satisfaction. Streamlined workflows, reduced labor hours by 10%, improved staff retention by 50%, and increased patient volume by 10%.

Education

Degrees, certifications, and relevant coursework

Salisbury University logoSU

Salisbury University

Bachelor of Science, Management

Completed a Bachelor of Science in Management with a minor in Interpersonal Communications at Salisbury University. Also studied abroad at Dongbei University of Finance and Economics, completing courses on management, international business, and relations.

Tech stack

Software and tools used professionally

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