Nicole Garcia
@nicolegarcia1
I streamline hospital operations, staffing systems, and compliance through data-driven process improvement.
United StatesWhat I'm looking for
At Vermont Psychiatric Care Hospital, I lead hospital operations and facilities, oversee Admissions, Facilities, and Nutrition Services, manage vendor contracts and procurement, and ensure Joint Commission Life Safety and Environment of Care compliance. I transitioned event reporting to an automated Microsoft 365 process at no additional cost, reducing redundant entry and improving transparency.
Previously, I built staffing guidelines and automated scheduling, absence, timekeeping, and reporting processes for Nursing. I helped transition staff to 12-hour schedules with predictive staffing that virtually eliminated mandatory overtime, while creating durable SOPs and resources designed for long-term continuity.
Experience
Work history, roles, and key accomplishments
Hospital Operations Director
Vermont Psychiatric Care Hospital
Apr 2024 - Present (2 years 4 months)
Executive leader overseeing hospital operations and facilities, managing vendor contracts, leading continuous improvement and SOP development, ensuring compliance with Joint Commission standards, and directing procurement.
Staffing Office Manager
Vermont Psychiatric Care Hospital
Jan 2017 - Apr 2024 (7 years 3 months)
Supervised administrative support for the Staffing department, managed employee absences, reviewed timesheets, and produced monthly Excel reports on overtime and vacancy trends.
Mental Health Scheduling Coordinator
Vermont Psychiatric Care Hospital
Mar 2012 - Jan 2017 (4 years 10 months)
Provided complex administrative support to the Chief Nursing Executive, managed nursing schedules and time reporting, and created reports on attendance and staffing outlook.
Education
Degrees, certifications, and relevant coursework
University of Vermont
Certificate, Public Management
2021 - 2023
Certificate from the American Certified Public Managers Program at the University of Vermont.
University of Vermont
Bachelor of Arts, Spanish and Latin American Studies
2004 - 2008
Bachelor's degree in Spanish and Latin American Studies from the University of Vermont.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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