MT
Open to opportunities

Michaela Torres

@michaelatorres

Dynamic professional with expertise in customer service and web design.

United States

What I'm looking for

I seek a collaborative environment that fosters growth and diverse responsibilities.

I am a dedicated professional with a diverse background in customer service, administrative support, and web design. Currently, I work as a Customer Service Representative and Administrative Assistant at MLN Coaching LLC, where I manage daily operations, handle customer inquiries, and assist with financial tasks. My experience in web design at DoxEnterprises has equipped me with the skills to create visually appealing websites and collaborate effectively with partners to promote services.

Throughout my career, I have demonstrated my ability to adapt to various roles, from hospitality to personal care. My time as a Hospitality Host at Reflections Spa allowed me to refine my customer service skills, ensuring guests received a warm welcome and exceptional care. Additionally, my experience as a Personal Care Assistant has instilled in me the importance of empathy and support in any role I undertake. I am passionate about continuous learning and development, and I strive to contribute positively to any team I am part of.

Experience

Work history, roles, and key accomplishments

HW

Luxury Housekeeper Assistant

Howard Williams

Jul 2021 - Oct 2021 (3 months)

Provided housekeeping services in luxury homes, ensuring cleanliness and organization while assisting with guest check-ins and maintaining high service standards.

MG

Dishwasher

MoonCricket Grille

Jun 2021 - Jul 2021 (1 month)

Maintained cleanliness in the kitchen by efficiently washing dishes and supporting food preparation while adhering to safety and sanitation guidelines.

WV

Office Administrative Assistant

Whole Picture Health & Vision

Feb 2021 - Jun 2021 (4 months)

Provided customer service at the front desk, managed patient check-ins, handled phone calls, and maintained organized patient records and billing.

HH

Household Family Assistant

Heather Harvey

Jan 2021 - Feb 2021 (1 month)

Managed household tasks including pet care, cleaning, laundry, and tutoring. Provided transportation for children and organized home maintenance projects.

RL

Hospitality Host

Reflections Spa, Grand Cascades Lodge

Sep 2020 - Jan 2021 (4 months)

Greeted guests at a luxury spa, ensuring a warm welcome and efficient check-ins. Provided excellent customer service and maintained high hygiene standards in spa areas.

NG

Personal Care Assistant

Nilda Gonzales

Jan 2020 - Sep 2020 (8 months)

Provided companionship and emotional support to a dementia patient, engaging in cognitive stimulation activities and ensuring a safe living environment through light meal prep and housekeeping.

IP

Nanny

IVHQ Childcare Program

Mar 2020 - May 2020 (2 months)

Designed and led engaging activities for children's development, supervised daily routines, and assisted teachers in basic English instruction.

Education

Degrees, certifications, and relevant coursework

LC

Lotus Wellness Cottage

Certificate, Homeopathy

2023 -

In Progress in Homeopathy Program.

PS

Penn Foster High School

High School Diploma

High School Diploma.

Tech stack

Software and tools used professionally

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Michaela Torres - Customer Service Representative - MLN Coaching LLC | Himalayas