At Harris Global Business Services, I support medical billing and patient service processes, including insurance verification, claims and billing inquiries, and account updates.
I review patient and insurance information for accuracy and coordinate with healthcare providers or internal teams to resolve issues. I also assist with claims, benefits, and payment concerns while maintaining patient confidentiality.
At Cognizant Technology and Solutions, I managed provider and customer inquiries and supported healthcare services, insurance, claims, and patient and provider concerns.
Earlier, I supported insurance and billing inquiries at Sykes Asia Inc. (SITEL), and at Concentrix I verified patient insurance, processed medical claims, and supported pre-certification and HIPAA compliance.
