jizzle User

I’m a detail-oriented customer service professional with over two years of experience supporting U.S. healthcare and dental provider accounts in a fast-paced BPO environment. I handle billing-related needs with a strong focus on accuracy, organization, and client-focused service.

In my roles at TTEC, Concentrix, and Sagility, I supported members and clinics through insurance verification, eligibility & benefits review, and dental breakdown of benefits. I also managed claims follow-ups and addressed billing inquiries, navigating multiple systems while maintaining high accuracy.

I’m especially careful with compliance and confidentiality, consistently maintaining HIPAA compliance while resolving complex inquiries efficiently. I’ve handled high call volumes and worked to meet performance metrics including quality, productivity, and customer satisfaction targets.

I bring strong communication, multitasking, and administrative support skills that transfer directly to a Virtual Assistant role. I’m ready to apply my service mindset and systems experience to help teams deliver reliable, professional support.