Meredith Carlisle
@meredithcarlisle
Patient Services Associate focused on HIPAA-compliant registration, scheduling, and patient care support.
United StatesWhat I'm looking for
I’m a detail-oriented and compassionate Patient Services Associate with experience in patient registration, front desk operations, and medical office administration across OB/GYN, primary care, and emergency department settings. I handle patient intake, appointment scheduling, insurance verification, and prior authorizations, while maintaining HIPAA compliance and supporting efficient clinical workflows.
In my roles, I’ve overseen front desk operations and patient flow, managed copay collection and billing inquiries, and ensured accurate EHR documentation in Epic, eClinicalWorks (eCW), and Athenahealth. Known for patient relations, de-escalation, and time management, I aim to keep check-in/out smooth and communication clear—especially in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Patient Services Coordinator
OBGYN Associates of Marietta
Jan 2026 - Present (4 months)
Oversee front desk operations and patient flow, including patient intake/registration and EHR documentation. Manage scheduling, verify insurance and eligibility, obtain prior authorizations, and support copay collection while maintaining HIPAA compliance.
Patient Service Associate
Piedmont Physicians of Monroe
Apr 2025 - Dec 2025 (8 months)
Managed patient check-in/out, appointment scheduling, and insurance verification while handling high-volume multiline phone communication. Maintained accurate EMR documentation and confidentiality standards.
Patient Access Associate
Northeast Georgia Medical Center - Barrow
Apr 2024 - Sep 2024 (5 months)
Completed fast-paced ED patient registration and intake by verifying demographics and insurance under time-sensitive conditions. Explained consent forms and financial policies clearly while supporting patient flow and maintaining HIPAA compliance.
Patient Service Associate
Lawrenceville Family Practice
Feb 2022 - Nov 2023 (1 year 9 months)
Provided front desk support including check-in/check-out, appointment scheduling, and copay collection. Verified insurance and maintained patient records in the EHR while delivering professional, patient-focused service.
Assistant Manager
Fashion Ten
Apr 2019 - Feb 2022 (2 years 10 months)
Supervised staff and managed daily operations, including scheduling and customer service. Resolved customer conflicts, supported inventory management, and contributed to store performance.
Education
Degrees, certifications, and relevant coursework
Peachtree Ridge High School
High School Diploma, High School
Earned a High School Diploma from Peachtree Ridge High School in Suwanee, Georgia.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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