LaKeshia Fraiser
@lakeshiafraiser
Experienced healthcare administrative professional focused on patient access.
United StatesWhat I'm looking for
I am a detail-oriented and compassionate healthcare administrative professional with over 8 years of experience in patient access, medical billing, and customer service. I have strong proficiency with EMR systems, insurance verification, front-desk coordination, and medical billing workflows, and I am recognized for clear communication and adaptability.
I have supported clinical and administrative teams across hospital and outpatient settings, improving operational efficiency, reducing billing risk, and ensuring accurate patient registration and records. My background includes roles in patient access, unit secretarial support, and financial case management, complemented by certification in medical billing and continuing education in phlebotomy.
Experience
Work history, roles, and key accomplishments
Window Sales & Distribution Clerk
United States Postal Service
Process and distribute mail using automated and manual methods while providing front-line customer service at the postal window and advising customers on postal regulations and international shipping.
Patient Access Representative
LifeBridge Health
Mar 2022 - Oct 2024 (2 years 7 months)
Registered and checked in patients, ensured accuracy of insurance and billing information, maintained EMR documentation, and handled patient inquiries and payments to support front-desk operations.
Unit Secretary (PRN)
MedStar Franklin Square Medical Center
May 2019 - Dec 2021 (2 years 7 months)
Scheduled appointments, maintained medical records in EMR systems, provided administrative support to nursing staff, and ensured timely distribution of reports to support unit operations.
Verified patient insurance, explained financial obligations, collected deposits, and liaised with billing and third-party payers to resolve financial issues and reduce bad debt risk.
Education
Degrees, certifications, and relevant coursework
Caring Handz Phlebotomy
Continuing Education Certificate, Phlebotomy
2020 - 2020
Completed a continuing education phlebotomy program in September 2020 focused on blood collection techniques and safety protocols.
Doctor Call For Help
Certificate, Medical Billing & Coding
2011 - 2011
Completed a certificate program in medical billing and coding in December 2011 covering billing practices, coding systems, and claims processing.
Community College of Baltimore County
GED, General Education
1996 - 1996
Awarded a GED in September 1996 through the Community College of Baltimore County.
Availability
Location
United StatesAuthorized to work in
Job categories
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