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Mercy OsemwotaMO
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Mercy Osemwota

@mercyosemwota

Customer service representative at NOMS Apparel RTW, processing customer orders and resolving complaints throughout the purchasing process.

Nigeria
Message

At NOMS Apparel RTW, I respond to customer inquiries, provide product information, and process orders. I also help customers through the purchasing process and resolve complaints professionally.

At Proton, I processed inspection bookings and refund requests by email. I maintained accurate customer and transaction records and followed up to confirm concerns were resolved.

As a Virtual Assistant, I managed client email, calendars, and appointment scheduling, and maintained confidential digital records. My experience also includes customer support, administrative work, and credit control.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

CL

Clemads Global Consulting Ltd

HR Professional Certificate, Human Resources

Earned an HR Professional Certificate from Clemads Global Consulting Ltd in 2023.

University of Benin logoUB

University of Benin

Bachelor of Science, Soil Science and Land Management

Bachelor of Soil Science and Land Management from the University of Benin, completed in 2021.

Tech stack

Software and tools used professionally

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