Diamond Henry
@diamondhenry
Results-driven sales professional blending consultative selling and hospitality to exceed goals.
United StatesWhat I'm looking for
I’m a results-driven professional with experience in sales, management, customer service, hospitality, and beauty services. I build strong client relationships through personalized consultations, effective communication, and relationship-building techniques, consistently meeting and exceeding sales goals.
In my most recent role as a Sales Representative, I presented vacation ownership opportunities through consultative sales conversations, recommended appropriate membership options, and managed client follow-ups to address questions and concerns. I maintained detailed customer records and sales documentation while collaborating with management and marketing teams to maximize lead conversion and customer satisfaction.
I also strengthen operational performance as an Assistant Manager by overseeing daily restaurant operations, supervising and training teams, and supporting hiring, onboarding, and performance coaching. Earlier in my career, I delivered guest experiences as a fine-dining Server and built a loyal client base as a Hair Stylist—providing consultations, education on healthy hair maintenance and product usage, and managing appointment scheduling, retail sales, and records.
Experience
Work history, roles, and key accomplishments
Sales Representative
Palmera Vacation Club
Jan 2023 - Jan 2025 (2 years)
Presented vacation ownership opportunities through consultative sales calls and built rapport to understand customer needs. Managed follow-ups, addressed concerns, maintained sales documentation, and collaborated with marketing and management to improve lead conversion and satisfaction.
Assistant Manager
Panera Bread
Jan 2021 - Jan 2023 (2 years)
Assisted with daily restaurant operations to ensure efficiency and high customer satisfaction. Supervised and trained staff, managed scheduling and inventory, resolved customer concerns, and supported hiring and performance coaching.
Hair Stylist
Avatar Salon & Wellness Spa
Jan 2017 - Jan 2021 (4 years)
Provided hair services including cuts, color treatments, styling, scalp treatments, and natural hair care. Conducted client consultations, maintained client records, scheduled appointments, and sold retail products while educating clients on healthy maintenance and product usage.
Fine Dining Server
Capital Grille
Jan 2018 - Jan 2020 (2 years)
Delivered fine-dining guest experiences by managing multiple tables and maintaining high service standards. Built repeat clientele through strong guest relationships, accurately processed orders, coordinated with the kitchen, and resolved guest concerns professionally.
Education
Degrees, certifications, and relevant coursework
Walter Johnson High School
High School Diploma, High School
Completed high school education and earned a High School Diploma at Walter Johnson High School.
Thomas Edison High School of Technology
Cosmetology License, Cosmetology
Earned a Cosmetology License through Thomas Edison High School of Technology.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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