P Williams
@pwilliams
Timeshare and customer-service sales professional who builds client relationships to drive revenue in fast-paced environments.
United StatesWhat I'm looking for
I’m a results-driven sales and customer service professional with experience spanning timeshare/direct sales, administrative/marketing support, and FinTech/digital banking support. I focus on consultative selling, strong rapport, and high-quality customer experiences—tailoring pitches to client needs and guiding prospects through the process.
In digital banking support, I managed user onboarding and helped customers set up FinTech tools, achieving 100% retention within the first 90 days. I also tested new features, documented common inquiries, troubleshot connectivity/system integration issues to reduce downtime, and analyzed transaction data to detect fraud and mitigate risk.
Experience
Work history, roles, and key accomplishments
Sales Representative
Resort Stay International
Mar 2026 - Jun 2026 (3 months)
Sold vacation ownership and travel packages to prospective clients in an in-person sales environment. Built rapport and guided buyers through the sales presentation process to meet performance goals.
Sales Representative
Westgate Resorts
Jan 2026 - Mar 2026 (2 months)
Presented timeshare ownership opportunities to prospective buyers, tailoring pitches to client needs. Maintained product knowledge and collaborated with the team to meet location sales targets.
Sales Representative
Hilton Grand Vacations
Mar 2025 - Jan 2026 (10 months)
Sold timeshare and vacation ownership packages by engaging prospective clients to drive new sales. Delivered sales presentations on amenities and ownership benefits while building relationships for referrals and repeat engagement.
Administrative Assistant
URDAYOFF Inc.
Feb 2021 - May 2023 (2 years 3 months)
Assisted with the development and execution of marketing strategies aligned with company goals and target audiences. Managed customer databases, supported wholesale marketing campaigns, and maintained marketing documentation and files.
Customer Service Agent (FinTech)
Chime
Sep 2021 - Dec 2022 (1 year 3 months)
Managed user onboarding and guided customers through setup of digital banking tools. Supported feature launches, troubleshot connectivity and integration issues, created training materials, and analyzed transaction data to help detect fraud and mitigate risk.
Education
Degrees, certifications, and relevant coursework
Riverwood International Charter School
Diploma
Earned a diploma from Riverwood International Charter School in May 2017.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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