Mercedes Nickol

I’m a detail-oriented, dependable professional with a proven track record of accuracy in administrative environments and hands-on client support. As a Direct Support Professional, I provide safe, compassionate care—assisting with daily living, administering medications as scheduled, implementing individualized care plans, and maintaining thorough documentation of progress, behaviors, incidents, and medical information.

I bring strong communication and organization from roles across caregiving, education, and coordination. I’ve led infant and preschool learning environments, supported children with special needs, and collaborated with parents and multidisciplinary teams; I’ve also served as a Personal Assistant handling calendars, travel, confidential materials, expense reports, meeting logistics, and point-of-contact communication.

Now I’m expanding my accuracy-focused skill set through ongoing Medical Billing and Coding training. I work with healthcare documentation standards and tools like ICD coding and HCPCS, and I’m ready to bring my reliability, confidentiality mindset, and organized data practices to a role that values precision, responsiveness, and continuous improvement.