Rebecca Blaine

I am a detail-oriented customer service and medical billing professional with certification as a Certified Professional Coder (CPC-A) and hands-on experience scheduling patients, performing data entry, and coordinating medical appointments. I consistently exceed performance metrics in high-volume call center environments while maintaining HIPAA-compliant practices and efficient workflow management.

I bring strong multitasking, time-management, and problem-solving skills demonstrated by household management responsibilities and professional roles that required accurate EMR use (Athena), insurance data collection, and use of call-center tools like Five9. My focus is on accuracy, client experience, and operational reliability.