Open to opportunities

Sonia Omosefunmi

@soniaomosefunmi

Message

Passionate healthcare administrator dedicated to enhancing patient care.

United States

Message

What I'm looking for

I am looking for a role that allows me to enhance patient care and support healthcare teams in a collaborative environment.

I am a passionate and experienced Healthcare Administrator with a proven track record of getting things done. My journey in the healthcare field has equipped me with the necessary skills and work ethic to support productivity and efficiency in fast-paced environments. Currently, I serve as a Direct Support Professional at the Community Resource Center for the Disabled, where I provide essential care to individuals with intellectual and developmental disabilities, ensuring their personal care needs are met while fostering positive relationships.

Previously, I worked as a Customer Service Representative at Shoprite, where I honed my communication and problem-solving skills by managing customer inquiries and training new employees. My experience as a Home Health Aide at Raising Hope Home Care allowed me to develop a compassionate approach to patient care, assisting residents with their daily needs and maintaining accurate medical records. I am committed to making a positive impact in the healthcare sector and continuously seek opportunities to grow and contribute to patient well-being.

Experience

Work history, roles, and key accomplishments

Current

Direct Support Professional

Current

Community Resource Center for the Disabled

Mar 2024 - Present (1 year 5 months)

Provided direct care to individuals with intellectual and developmental disabilities, ensuring personal care tasks, medical monitoring, and health care-related tasks were accomplished. Fostered positive relationships between caretakers and individuals served, and communicated with clients about safety and maintaining a safe environment.

Direct Care Personal Care Health Care Tasks Relationship Building

Customer Service Representative

Shoprite

Mar 2022 - Mar 2024 (2 years)

Handled 20+ calls daily, addressing customer orders, cancellations, and complaints, and trained new employees on effective customer interaction. Managed inbound/outbound calls, provided essential customer service via phone and in person, and directed calls to appropriate individuals and departments.

Customer Service Order Management Outbound Calling Administrative Support Customer Support

Home Health Aide

Raising Hope Home Care

Jun 2019 - Dec 2021 (2 years 6 months)

Assisted residents in assisted living facilities with meals and daily needs, and coordinated/scheduled appointments for clients with clinical staff. Provided specialized care for individuals with dementia, including monitoring behavior changes, and maintained accurate medical records while offering emotional support.

Home Health Aide Assisted Living Support Patient Care Scheduling Budget Management Dementia Care Emotional Support

Education

Degrees, certifications, and relevant coursework

CUNY School Of Professional Studies

Bachelor of Science, Health Administration

2021 -

Currently pursuing a Bachelor of Science in Health Administration. This program focuses on the principles and practices of managing healthcare systems and organizations.