Open to opportunities

Christine Rouse

@christinerouse

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I am an analytical medical biller with 7 years' experience.

United States

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What I'm looking for

I am seeking a patient-centered medical billing or administrative role where I can apply my insurance coding expertise, improve revenue cycle accuracy, collaborate with a supportive clinical team, and grow into advanced billing responsibilities.

I am an analytical medical biller with seven years of experience resolving disputes and billing inquiries, focused on accuracy and patient-centered service.

I bring advanced knowledge of private insurance processes and coding, strong attention to detail, and proficiency with Medicare/Medicaid billing, Peachtree Accounting, and billing and collection procedures. My background includes roles as a medical administrative assistant, medical assistant, home health aide, and direct care worker, which supports a patient-focused administrative approach.

I hold a Bachelor of Science in Psychology and certifications in medical coding and CPR; I am committed to improving revenue cycle accuracy and supporting efficient, compassionate care in busy clinical settings.

Experience

Work history, roles, and key accomplishments

Community Technician

B.R.C

Jan 2017 - Aug 2022 (5 years 7 months)

Developed and implemented fundraising approaches and maintained accurate client records; promoted community resources via print, email, and social media and guided clients through transitions to independent living.

Fundraising Community Outreach Social Media Case Management Documentation Communication

Direct Support Professional

Lifesworc

Nov 2019 - Aug 2021 (1 year 9 months)

Provided direct care to individuals with intellectual and developmental disabilities, supervising medication administration and activities of daily living while following individualized care plans.

Direct Care ADLS Documentation Safety Procedures

Direct Support Professional

Access Staffing LLC

Nov 2019 - Aug 2021 (1 year 9 months)

Assisted individuals in developing social and daily living skills, maintained organized living environments, and coordinated activities and outings based on individual needs.

Direct Care Social Skills Development ADLS client support Documentation

Direct Care Worker

Noor Staffing Solution

Apr 2014 - Feb 2019 (4 years 10 months)

Supported clients with personal care, hygiene, mobility, and supervised medication administration to foster independence and maintain daily living standards.

Personal Care Mobility ADLS Client Hygiene Documentation

Home Health Aide

Senior Bridge

Nov 2015 - Jul 2018 (2 years 8 months)

Provided personal care services including bathing, grooming, dressing, and toileting; maintained safe, organized environments and monitored client behavior, reporting concerns to case managers.

Personal Care ADLS Emergency Response Documentation Communication Hygiene Assistance

Home Health Aide

Senior Bridge

Oct 2015 - Mar 2018 (2 years 5 months)

Monitored and recorded vital signs, assisted with meal preparation and mobility, communicated with family and healthcare professionals, and administered medications per care plans.

Vital Signs ADLS Mobility Documentation Care Coordination

Medical Assistant

North Crown Heights Family Outreach Ctr.

Sep 2016 - Oct 2016 (1 month)

Measured vital signs, obtained medical histories to prepare patients for exams, maintained medical equipment, and managed patient callbacks and prescription refill requests.

Vital Signs Patient Intake Prescription Coordination Medical Documentation

Education

Degrees, certifications, and relevant coursework

Capella University

Bachelor of Science, Psychology

Grade: 3.75

Activities and societies: Certifications: Medical Coding; CPR Certified. Proficient in Microsoft Excel, Outlook, and Word; typing 25 wpm with 95% accuracy.

Completed a Bachelor of Science in Psychology at Capella University with a GPA of 3.75. Certifications include Medical Coding and CPR and proficiency in Microsoft Excel, Outlook, and Word with typing at 25 wpm and 95% accuracy.