Looking for a job

Me Ou

@meou

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Technical customer service advisor with experience at INTELCIA, resolving customer issues and handling inquiries.

Morocco

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What I'm looking for

I'm seeking an opportunity to contribute to a dynamic organization while developing my skills and gaining valuable experience.

At INTELCIA, I provided technical support by resolving customer issues and handling inquiries while ensuring a positive customer experience.

At TELEPERFORMANCE, I resolved customer inquiries, complaints, and issues, and maintained records and documentation. At TELUS, I managed B2B sales, identified client needs, and promoted products and services to business customers.

I've also worked in reception and administrative assistance at BECET PRO and as a hotel receptionist at DELMAR MAZAGAN. I'm seeking an opportunity to contribute to a dynamic organization while developing my skills and gaining valuable experience.

Experience

Work history, roles, and key accomplishments

Technical Customer Service Advisor

Intelcia

Jan 2026 - Apr 2026 (3 months)

Provided technical support by resolving customer issues, handling inquiries, and ensuring a positive customer experience.

Customer Service Technical Support Problem Solving

B2B Sales Representative

Telus

Nov 2024 - Jan 2025 (2 months)

Managed B2B sales, identified client needs, and promoted products and services to business customers.

B2B Sales Client Needs Analysis Product Promotion

Technical Customer Service Advisor

Teleperformance

Jul 2024 - Nov 2024 (4 months)

Skilled in effectively resolving customer inquiries, complaints, and issues while meticulously maintaining records and documentation.

Customer Service Issue Resolution Record keeping

Receptionist and Administrative Assistant

Becet Pro

Sep 2023 - Jul 2024 (10 months)

Responsible for greeting clients, scheduling appointments, answering calls and emails, managing inventory and office supplies, and providing general administrative support.

Receptionist Duties Scheduling Administrative Support Inventory Management

Hotel Receptionist

Delmar Mazagan

Mar 2023 - Aug 2023 (5 months)

Welcomed guests, managed check-in and check-out procedures, coordinated with housekeeping, and provided information about hotel services and local attractions.

Guest Service Check in Check out Housekeeping Coordination

Sales Agent

Espagno Cuisine

Nov 2022 - Feb 2023 (3 months)

Highly skilled and goal-oriented Sales Agent, delivering exceptional customer service, and generating detailed sales reports. Proficient in communication, teamwork, and time management.

Sales Customer Service Reporting Communication Skills Teamwork Time Management