Menna Yehia

At Macrofit Coaching, I manage end-to-end sales pipelines and client onboarding for high-value GCC accounts, consistently exceeding monthly sales targets and renewal KPIs.

I've built my work around consultative conversations: understanding client needs, presenting customized solution packages, and strengthening long-term relationships through proactive follow-ups. I use CRM tools to track leads, improve conversion rates, and maintain accurate customer records.

In customer support and sales roles at Macrofit Coaching and MoFit Coaching, I've handled high volumes of chat and email inquiries, technical issues, subscription management, and service follow-ups. I work closely with internal teams to resolve issues quickly while delivering empathetic support and strong customer satisfaction.

My earlier customer service experience at Hammer Gym and River Health Club taught me the value of a welcoming member experience, clear communication, and responsive in-person support.