Melissa Rybkiewicz

At Plus Packaging, I manage 200+ B2B accounts remotely, guiding customers from initial inquiry through production, delivery, and post-sale support.

I develop tailored packaging solutions, prepare quotations and proposals, and coordinate vendors, estimating, artwork, production, logistics, timelines, and changing requirements. I also grow accounts through consultative recommendations, upselling, cross-selling, and responsive service.

As the owner and manager of The Maple Shop and Red Leaf Hollow Farms, I ran operations spanning customer service, staffing, purchasing, inventory, budgeting, vendors, marketing, logistics, and customer relations.

Across 20+ years in customer relationships, sales, operations, and business ownership, I build practical processes, resolve issues proactively, and create customer experiences that support long-term retention.