Melissa Martin

Brought in to drive efficiency and growth for a rapidly expanding radiology organization that scaled from one to four clinics in under ten years, the role managed multiple direct reports and 50 staff across two clinics while streamlining inventory processes, optimizing scheduling, and developing a Pain Management Injection department across all four clinics.

Brought in to improve efficiency and drive growth for a rapidly expanding cannabis company, which grew from 200 employees to 2,000. Managed a team of up to 8 direct reports and 50 overall. Streamlined call center operations, established training protocols, created a Veteran Concierge department and revitalized clinical and community partnerships.

Promoted from Executive Assistant role to manage all Executive Assistants and Administrative staff. Standardized operational processes and integrated best practices across newly acquired cannabis companies. Documented procedures, streamlined workflows, and enhanced operational efficiency.

Established structures and policies for a startup cannabis firm. Managed executive schedules, organized critical meetings, created travel policies, and standardized expense management.

Supported leadership, coordinated key meetings, and enhanced administrative efficiency. Identified opportunities for improvement and implemented solutions to improve document management.

Primary HR support with recruiting, training, and process optimization responsibilities. Managed the Temporary Foreign Worker program and developed strategies for civil litigation and asset recovery.

In progress training to become a Leadership and Performance Coach.

Achieved Six Sigma Green Belt certification.

Focused on Project Leadership skills and methodologies.

Studied Project Management principles and practices.

Completed training in Change Management methodologies.

Earned Canadian Professional Management certification.