At Ernst & Young, I led internal communications, executive messaging and change management for talent and career-development initiatives. Campaigns across 15 channels increased employee engagement by 25%–35%, and communications for career mobility and development programs helped drive a 35% increase in applicants.
I advised senior leaders on messaging and stakeholder engagement, translating complex business initiatives into clear presentations, videos, newsletters and briefings. I also used analytics and AI-enabled workflows to assess engagement and improve communications.
At Prince William County Govt., I directed digital, external and community communications for residents and local businesses. I introduced the county’s first community newsletter, helping grow residential subscribers by 20%, business subscribers by 40% and social media followers by 35% within 120 days.
At Amtrak, I led strategic internal communications for the IT organization, including executive communications and updates for board and enterprise-wide audiences. Earlier, I developed outreach and communications strategies at the U.S. Patent & Trademark Office and led client communications at Stride Learning Solutions.
