Open to opportunities

Kaitlyn Henderson

@kaitlynhenderson

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Strategic internal communications leader driving alignment, engagement, and transformation.

United States

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What I'm looking for

I seek a senior communications or chief-of-staff role where I can drive employee engagement, executive alignment, measurable impact, and inclusive culture through strategic storytelling and data-driven programs.

I am a strategic communications leader and chief-of-staff–level advisor who builds alignment between executives, employees, and business priorities through data-driven storytelling, change communications, and inclusive culture programs. I have led large teams and multimillion-dollar budgets, created employee listening and measurement systems, and designed high-impact programs that raised engagement, improved survey scores, and increased attendance and digital engagement across global audiences.

I bring expertise in executive communications, operational planning, program and project management, and generative AI for communication, having served in senior roles at McDonald's, USG Corporation, and Passages Hospice. I partner with cross-functional leaders to streamline workflows, inform executive decision-making, and deliver measurable outcomes that advance organizational strategy and employee experience.

Experience

Work history, roles, and key accomplishments

Current

Senior Manager, Strategy and Planning

Current

McDonald's

May 2022 - Present (3 years 6 months)

Led strategy development, organizational alignment, and employee listening for Global Communications, aligning 70+ employees and a $25M budget while driving initiatives that closed departmental survey gaps and increased engagement across system channels.

Internal Communications Strategic Planning Stakeholder Management Program Management Budget Management

Manager, Corporate Communications

USG Corporation

Jan 2016 - May 2022 (6 years 4 months)

Led North American internal communications as strategic counsel to the C-suite, improving intranet engagement 40% and increasing employee understanding of the business to 90% through targeted storytelling and change communications for M&A and leadership transitions.

Internal Communications Change Management Content Strategy Employee Engagement Measurement

Media and Communication Manager

Passages Hospice

Feb 2010 - Dec 2014 (4 years 10 months)

Managed media relations and employee communications, established an intranet and weekly newsletter linking 800+ remote employees and improving engagement scores by 11%, while serving as primary spokesperson for earned media coverage.