Melissa Cárdenas
@melissacrdenas
I support executives, clients, patients, and hiring teams through accurate, reliable operations.
ColombiaWhat I'm looking for
I'm currently supporting the CEO at MIT Consulting remotely, managing calendars, meetings, campaigns, client communications, follow-ups, and administrative workflows.
At TaskUs, I coordinated patient appointments and communications with patients, pharmacies, and insurance providers. I maintained accurate medical records, used Zendesk for timely email support, and handled confidential healthcare documentation in line with HIPAA standards.
Previously at Blackstone, I sourced, screened, and interviewed technical and operational candidates, including U.S.-based talent. I partnered with hiring managers, coordinated interviews and onboarding, and maintained candidate pipelines in the ATS.
I bring a detail-oriented, solution-driven approach to remote and cross-functional work, with strong communication in Spanish and English.
Experience
Work history, roles, and key accomplishments
Client Success Representative / Virtual Assistant
MIT Consulting
Jan 2024 - Present (2 years 7 months)
Provide direct executive support to the CEO, managing calendars, meetings, campaigns, and administrative workflows in a fully remote environment. Coordinate client communications, follow-ups, and scheduling to ensure seamless service delivery.
Education
Degrees, certifications, and relevant coursework
San Buenaventura University
Bachelor's Degree, Design
Graduated with a Bachelor's Degree in Design in February 2020.
Tech stack
Software and tools used professionally
Availability
Location
ColombiaAuthorized to work in
Job categories
Skills
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