Open to opportunities

Meleisha Clarke

@meleishaclarke

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Dynamic tour organizer specializing in luxury travel experiences.

Jamaica

Message

What I'm looking for

I am seeking a role that allows me to leverage my expertise in luxury travel while fostering strong client relationships and contributing to a dynamic team.

As a passionate Remote Tour Organizer and Private Luxury Travel Specialist, I have over 4 years of experience in the global tourism industry. My expertise lies in crafting personalized travel itineraries that cater to the unique preferences of clients across various continents. I excel in negotiating with vendors to ensure high-quality experiences while maintaining profitability.

In my current role as Guides Manager/Sales Manager at Opatrip.com, I have successfully organized custom private tours focusing on cultural, luxury, and adventure travel. My commitment to exceptional customer service has resulted in high client satisfaction and repeat bookings. I am adept at utilizing digital marketing strategies to enhance online visibility and drive sales, ensuring that every travel experience is memorable and tailored to my clients' needs.

Experience

Work history, roles, and key accomplishments

Current

Guides Manager/Sales Manager

Current

Opatrip.com

Nov 2022 - Present (2 years 7 months)

Organized custom private tours for clients across six continents, focusing on cultural, luxury, and adventure travel. Acted as the lead point-of-contact for all client communications, ensuring prompt and professional service delivery. Negotiated rates with local guides and suppliers to maintain high profit margins without compromising quality.

Private Tour Coordination Digital Marketing Strategy CRM Software Google Workspace Sales Management

Luxury Vacation Specialist

Unique Vacations Ltd.

Sep 2011 - Present (13 years 9 months)

Delivered high-quality customer service in a fast-paced call center environment, efficiently resolving inquiries while maintaining a professional and friendly tone. Consistently met and exceeded sales targets by upselling vacation packages, including flights, accommodations, and value-added services. Played a key role in increasing company revenue through effective cross-selling and attention to c

Customer Service Upselling Communication Cross Selling Customer Satisfaction

Education

Degrees, certifications, and relevant coursework

Montego Bay Community College

GCE A'Level Passes, General Studies

Activities and societies: 4 passes in GCE A Level examinations (General Paper [English Language/Communication], Biology, Chemistry and Physics)

Achieved 4 passes in GCE A' Level examinations, covering General Paper (English Language/Communication), Biology, Chemistry, and Physics. This academic foundation provided a strong base in critical thinking and scientific principles.