Melanda Gallimore
@melandagallimore
I improve customer experiences through operations, technical support, and social media management.
United StatesWhat I'm looking for
At Hyundai, I provide technical support for Bluelink systems, mobile apps, and in-vehicle connectivity, diagnosing telematics, software, and account issues while meeting quality and troubleshooting metrics.
I’ve also supported vehicle-rental customers at Enterprise Mobility and managed social media content, campaigns, customer inquiries, and brand messaging at AT&T. I’m currently pursuing a Bachelor of Science in Marketing and bring experience across customer service, operations, digital marketing, and project coordination.
Experience
Work history, roles, and key accomplishments
Provided technical support for Hyundai Bluelink systems, mobile apps, and in-vehicle connectivity. Diagnosed and resolved telematics, software, and account-related issues while documenting cases and meeting performance metrics.
Education
Degrees, certifications, and relevant coursework
Southern New Hampshire University
Bachelor of Science, Marketing
Pursuing a Bachelor of Science in Marketing with an expected graduation in early 2027.
Florida Institute of Recording Sound & Technology
Diploma, Graphic Design & Web Development
2023 - 2024
Completed a diploma in Graphic Design & Web Development.
Colonie Central High School
High School Diploma, General Studies
Earned a high school diploma.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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