Devon Cachola

I work remotely in fast-paced, tech-focused customer support and operations environments, where I combine calm under pressure with practical problem solving to turn difficult interactions into positive outcomes. I initiated and handled high volumes of outbound calls to engage new and returning leads.

I am frequently recognized for reliability, phone etiquette, and consistent performance under strict metrics, maintaining high satisfaction ratings and meeting daily contact goals. I have led teams and operations efforts that prioritized efficiency and customer experience.

In marketing and operations roles I created and managed marketing budgets, oversaw market research, and nurtured partner and vendor relationships to optimize ROI and support business needs. I have served as a project lead and studio manager, booking clients and facilitating company demands.

I hold an AAS in Applied Sciences from the College of Southern Nevada and I am English-fluent. I seek opportunities to apply my blend of client-facing service, operations management, and digital marketing experience in roles that value growth, reliability, and clear communication.