Melaine Watson
@melainewatson
I’m a dedicated customer service professional with of hands-on experience in retail, e-commerce...
What I'm looking for
I’m a customer service professional with over 2 years of experience in retail and e-commerce support. I’m skilled at resolving customer concerns with empathy, handling high-volume environments, and using tools like Shopify and Google Workspace. I take pride in clear communication, problem-solving, and creating positive customer experiences. I’m looking to grow with a company that values strong client relationships and offers opportunities for professional development in customer success or leadership roles.
Experience
Work history, roles, and key accomplishments
Sales Representative
Maxie Department Store
Mar 2023 - Nov 2024 (1 year 8 months)
As a Sales Representative, I built relationships with customers to encourage repeat business, assisted with product selection, and provided exceptional customer service. I maintained stock levels and ensured a clean store environment.
Education
Degrees, certifications, and relevant coursework
Glenmuir High School
High School Diploma, General Education
2014 - 2021
Activities and societies: Peer Educator, Key Club, Science Club, Emerging Young Leaders of Jamaica, Photojournalism, School Choir
I graduated with certificates and subjects from the Caribbean Secondary Examination Council. CSEC subjects attained after 2019 exams: English Language- I, English Literature-II, Mathematics- II, Principles of Business-I, Chemistry-III, Biology-II, Textile, Clothing and Fashion-I, Information Technology-I, Geography-II. CAPE subjects attained after 2020 exams: Caribbean Studies- II, Law Unit 1- III
May Pen Primary
Primary School Certificate, General Education
2008 - 2014
I graduated with a certificate.
May Pen Infant School
Infant School Certificate, General Education
2005 - 2008
I graduated with a certificate.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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