Open to opportunities

Melaine Watson

@melainewatson

Message

I’m a dedicated customer service professional with of hands-on experience in retail, e-commerce...

Jamaica

Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I’m a customer service professional with over 2 years of experience in retail and e-commerce support. I’m skilled at resolving customer concerns with empathy, handling high-volume environments, and using tools like Shopify and Google Workspace. I take pride in clear communication, problem-solving, and creating positive customer experiences. I’m looking to grow with a company that values strong client relationships and offers opportunities for professional development in customer success or leadership roles.

Experience

Work history, roles, and key accomplishments

Sales Representative

Maxie Department Store

Mar 2023 - Nov 2024 (1 year 8 months)

As a Sales Representative, I built relationships with customers to encourage repeat business, assisted with product selection, and provided exceptional customer service. I maintained stock levels and ensured a clean store environment.

Customer Service Sales Inventory Management Microsoft Office Teamwork Communication Skills

Education

Degrees, certifications, and relevant coursework

Glenmuir High School

High School Diploma, General Education

2014 - 2021

Activities and societies: Peer Educator, Key Club, Science Club, Emerging Young Leaders of Jamaica, Photojournalism, School Choir

I graduated with certificates and subjects from the Caribbean Secondary Examination Council. CSEC subjects attained after 2019 exams: English Language- I, English Literature-II, Mathematics- II, Principles of Business-I, Chemistry-III, Biology-II, Textile, Clothing and Fashion-I, Information Technology-I, Geography-II. CAPE subjects attained after 2020 exams: Caribbean Studies- II, Law Unit 1- III