Open to opportunities

Megan Squires

@megansquires

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Results-driven Customer Success and Operations Manager

United States

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What I'm looking for

Seeking a dynamic organization where I can leverage my skills in sales enablement, strategic planning, and operational management to drive growth and success.

As a seasoned Customer Success and Operations Manager with over 14 years of experience in the Fintech and IT industries, I have developed a strong expertise in sales enablement strategies, improving sales team productivity, and optimizing sales processes. With a proven track record of driving revenue growth and enhancing sales effectiveness, I am confident in my ability to leverage data-driven insights and sales enablement tools to achieve strategic goals.

Throughout my career, I have demonstrated a strong ability to create impactful training materials, foster collaboration, and connect people and processes to drive results. My experience in business development, operations management, and financial oversight has equipped me with the skills to contribute to the success of a dynamic organization.

I am a results-driven professional with a strong passion for sales enablement, strategic planning, and operational management. I am excited to leverage my skills to drive growth and success in a new role.

Experience

Work history, roles, and key accomplishments

Current

Owner / Operations Manager

Current

OverKill UTV

Aug 2022 - Present (2 years 10 months)

Led business development and strategy, achieving 25% revenue growth and market expansion. Streamlined operations, reducing costs by 15%, and managed financial planning for sustainable growth.

Business Development Strategic Planning Operations Management Inventory Management

Manager, Strategic Relationship Management

Green Dot Corporation

Jan 2022 - Jul 2022 (6 months)

Directed a team managing a $20-25 million revenue portfolio, focusing on sales strategy and customer success. Developed initiatives that achieved a 97% client retention rate.

Sales Strategy Customer Success Forecasting Pipeline Management Cross Functional Collaboration

Team Lead, Relationship Manager

Green Dot Corporation

Mar 2019 - Jan 2022 (2 years 10 months)

Managed high-value accounts, exceeding quota targets through upselling and fostering long-term relationships. Improved client satisfaction scores by 21% through proactive engagement.

Account Management Customer Satisfaction Upselling Cross Functional Collaboration Client Engagement

Executive Assistant to Executive Team

Green Dot Corporation

Feb 2017 - Mar 2019 (2 years 1 month)

Managed executive calendars and supported strategic initiatives. Assisted in project management and business process improvements, enhancing operational efficiency.

Executive Management Project Management Process Improvement Time Management Administrative Support

Executive Assistant to CEO

Soccour Solutions

Sep 2010 - May 2016 (5 years 8 months)

Served as a liaison for the CEO, managing vendor relations and strategic partnerships. Led event planning and document management for executive review.

Vendor Relations Event Management Document Management Strategic Partnerships Communication Skills