Open to opportunities

Megan Squires

@megansquires1

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Results-driven leader in strategic partnership and relationship management.

United States

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What I'm looking for

I am looking for a role that values customer-centric solutions and offers opportunities for professional growth.

I am a results-driven Strategic Partnership and Relationship Management Leader with over 8 years of experience in fostering customer retention and driving revenue growth. My expertise lies in leading high-performing teams and executing data-driven customer success initiatives that enhance client satisfaction. I am passionate about developing customer-centric solutions that maximize product adoption and lifetime value.

In my recent role as Operations Manager at OverKill UTV, I cultivated long-term customer relationships, boosting repeat business by 25% within 12 months. I also increased brand awareness by 40% through targeted marketing strategies. My previous experience at Green Dot Corporation involved managing a $25-30 million revenue portfolio, where I directed a team to drive customer success and retention. I am adept at analyzing trends and implementing operational strategies that consistently exceed quotas.

Experience

Work history, roles, and key accomplishments

Operations Manager

OverKill UTV

Jul 2022 - Nov 2024 (2 years 4 months)

As Operations Manager, I cultivated long-term customer relationships, boosting repeat business by 25% and increased brand awareness by 40% through targeted marketing strategies. I established vendor relationships and enhanced operational efficiency by 30% through process redesign.

Customer Relationship Management Marketing Strategy Vendor Management Process Optimization

Manager, Strategic Relationship Management

Green Dot Corporation

Feb 2021 - Jul 2022 (1 year 5 months)

Directed a team managing a $25-30 million revenue portfolio, focusing on customer success and retention. Implemented strategies that consistently exceeded quotas and developed enablement programs for the team.

Team Leadership Revenue Management Customer Success Process Improvement Strategic Planning

Strategic Relationship Manager

Green Dot Corporation

Apr 2019 - Feb 2021 (1 year 10 months)

Managed a portfolio of 80+ high-value accounts, achieving a 33% revenue increase through upselling and retention strategies. Collaborated cross-functionally to enhance client satisfaction and conducted Quarterly Business Reviews.

Account Management Upselling Cross Functional Collaboration Customer Satisfaction

Executive Assistant to GM, VP of Sales, & VP of Customer Success

Green Dot Corporation

Feb 2017 - Mar 2019 (2 years 1 month)

Provided executive support to senior management, facilitating communication and project management across departments to enhance operational efficiency.

Project Management Communication Team Coordination