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MS@megansquires1
Results-driven leader in strategic partnership and relationship management.
United StatesI am a results-driven Strategic Partnership and Relationship Management Leader with over 8 years of experience in fostering customer retention and driving revenue growth. My expertise lies in leading high-performing teams and executing data-driven customer success initiatives that enhance client satisfaction. I am passionate about developing customer-centric solutions that maximize product adoption and lifetime value.
In my recent role as Operations Manager at OverKill UTV, I cultivated long-term customer relationships, boosting repeat business by 25% within 12 months. I also increased brand awareness by 40% through targeted marketing strategies. My previous experience at Green Dot Corporation involved managing a $25-30 million revenue portfolio, where I directed a team to drive customer success and retention. I am adept at analyzing trends and implementing operational strategies that consistently exceed quotas.
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Work history, roles, and key accomplishments
OverKill UTV
Jul 2022 - Nov 2024 (2 years 4 months)
As Operations Manager, I cultivated long-term customer relationships, boosting repeat business by 25% and increased brand awareness by 40% through targeted marketing strategies. I established vendor relationships and enhanced operational efficiency by 30% through process redesign.
Green Dot Corporation
Feb 2021 - Jul 2022 (1 year 5 months)
Directed a team managing a $25-30 million revenue portfolio, focusing on customer success and retention. Implemented strategies that consistently exceeded quotas and developed enablement programs for the team.
Green Dot Corporation
Apr 2019 - Feb 2021 (1 year 10 months)
Managed a portfolio of 80+ high-value accounts, achieving a 33% revenue increase through upselling and retention strategies. Collaborated cross-functionally to enhance client satisfaction and conducted Quarterly Business Reviews.
Green Dot Corporation
Feb 2017 - Mar 2019 (2 years 1 month)
Provided executive support to senior management, facilitating communication and project management across departments to enhance operational efficiency.
Soccour Solutions
May 2010 - May 2016 (6 years)
Supported the CEO in daily operations, managing schedules, communications, and project timelines to ensure organizational effectiveness.
Degrees, certifications, and relevant coursework
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Software and tools used professionally
United StatesYou can contact Megan and 90k+ other talented remote workers on Himalayas.
Message Megan
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